Head Office
Goedeker’s Superstore
13850 Manchester Road
Ballwin, MO 63011
United States
Customer Service
Phone: 888-768-1710
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Aboutย Goedeker’s
Goedeker’s is an American retailer of appliances and furniture, founded by Ben Goedeker in the year 1051. It currently focuses on its ecommerce platform, with a catalog including 200 brands and more than 180,000 items. Goedeker’s is headquartered in Ballwin, Missouri. It has a 45,000 sq ft warehouse, in addition to a 5,000 sq ft showroom in St Louis.
Products that can be purchased on the website include refrigerators, ovens, cooktops, dishwashers, dryers, washers, heaters, air conditioners, chairs, sofas, beds, dining sets, cabinets, bookcases, lockers, desks, tables, fireplaces, rugs, wall decor, mirrors, among others. On the homepage you can also find some of the discounted products and brands showcased.
Purchases on Goedeker’s can be made using Visa, MasterCard, American Express and PayPal. Most products are received within 1 to 2 weeks. You have standard and express shipping options that you can select during the checkout. Most products carry a one year warranty. In any case, after purchase, if you are not happy with a product, you can return same within 30 days in its original condition.ย For more information or queries on store locations, payment, refund, cancellation, repair, warranty, or others reach the Goedeker’s customer service.
Worst customer service I have experienced. Read from a scrip, not helpful and non responsive. I have been waiting a year for a refrigerator (order#1000040284) and though I completely understand the world shortage of components and logistics challenges, I have been told several ship dates that never happen and when the ship dates came and went i would have to contact them for them to give me another ship date which was 2 months later. This happened Every single time I contacted them for a Year. Then they told me it was available but wouldn’t ship for another 2 months. I asked to speak to a manager several times in which they said someone would get in touch with me in 24 to 48hrs and that never happened. They have no answers and do not even pretend to care. I am no closer to knowing what is going on than I was a year ago