Head Office
Natures Basket Ltd
3rd Floor, Godrej One,
Pirojshanagar,
Vikhroli (E), Mumbai
Maharashtra, India
Customer Service
Phone: +088800 77745?
Phone: +91- 080-49083910 (complaints)
Email: cs@naturesbasket.co.in
Email: careers@godrejnb.com (jobs)
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About Godrej Nature’s Basket
Godrej Nature’s Basket is a grocery and fresh food store chain in India that operates as a subsidiary of Godrej Industries. Launched in the year 2005, Nature’s Basket is targeting revenue of 1,000 crore by 2022 and is also looking to expand its footprint to 60-70 stores. The network currently includes some 35 stores spread across Delhi, Bengaluru, Pune, Mumbai and Hyderabad. The omni-channel retail business prides itself to keeping freshest fruits and vegetables, finest meats and irresistible deli. Products are also sold under the company’s own brands like Healthy Alternatives, L’Exclusif and Nature’s. Nature’s Basket operates offline as well as online store. Purchases can also be made through it’s smartphone app for iOS or Android. Nature’s Basket aims to be the country’s “dominant gourmet retailer”. The specialty retailer, which has a number of awards to its credit, has stringent quality standards and sells best fresh produce and bakery products. It also only deals with high quality suppliers and vendors.
Shopping can be done on Nature’s Basket website by searching through a keyword or by category. Product categories include vegetables, fruits, canned/frozen fruits, fresh snacks, gourmet cheese, cold cuts, flours, condiments, vinegars, baking ingredients, oils, soups, cooking pastes, chocolates, desert mixes, ice cream, confectionery, fresh meats, seafood, cereals, milk/yogurt and instant meals, to name a few. There are also gift hampers with chocolates, dry fruits and Indian sweets. Purchases on the website can be made using debit/credit card and net banking. Products will be delivered within 3 hours from time of placing the order. There are different timeslots, starting from 8am to 10pm. There is no minimum order value for delivery. Changes to order can be made by logging into your account. You can also review current orders and know past orders. No return or cancellation is possible after accepting delivery.
Shoppers who are always on the move, can download the smartphone app to keep track of hot items and purchase items using credit card or net banking. There are more than 15,000 world food products and daily essentials at user’s fingertips. You can see the description, price and pictures, before proceeding to checkout. Join the rewards program to earn points on all purchases. There are different tires under the program. Members enjoy exclusive gifts and special offers. You also receive alerts on latest culinary trends and exclusive events. If interested in a career with Nature’s Basket, you can explore the Careers section to send an application or know the openings. For more information or queries on store locations, payment, refund, cancellation, career/jobs, or others, reach the Godrej Nature’s Basket support.