Head Office
Gibson Guitar Corp.
PO Box 100087
Nashville, TN 37210-0087
United States
Customer Service
Phone: 1-800-4GIBSON
Phone: 1-615-871-4500
Phone: +31 347 324010 (Europe support)
Email: service@gibson.com
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Aboutย Gibson
Gibson is a popular American guitar manufacturer and retailer, founded by Orville Gibson in 1902. Headquartered at Nashville, Tennessee, Gibson sells its products worldwide through a wide network of dealers and distributors. You can locate a dealer or store nearest to your address on the website. Also find products with leading e-tailers in your country. Gibson products sold in the market include acoustic guitars, electric guitars, bass guitars and audio equipments. All Gibson guitars are manufactured in the United States. Gibson subsidiaries include Baldwin Piano, Cerwin-Vega, Dobro, Epiphone, Esoteric, Harmony Central, Integra, Kramer, Maestro, Onkyo, Stanton, Steinberger, TASCAM and Tobias.
If you are looking to buy a new Gibson guitar, beware of counterfeit guitars available in the market. There are many imitations of Gibson models which are of poor craftsmanship. You can report counterfeit guitars and sellers online on the official website. You can also check if you have a genuine Gibson guitar through the serial number found inside your guitar. For repair, cracks or other concerns, you can visit nearest Gibson service center.
Details on current Gibson models are available on the website. In the acoustic segment, you have small, mid and large size guitars. The brands consist of Gibson Acoustic, Gibson Original and Gibson Custom. They all vary in prices, colors and features. The electric guitars are mostly branded as Gibson Memphis. The models include Les Paul, SG, ES, Archtop, Explorer, Flying V, Firebird, Designer, Doublecut and Bass. Gear and accessories you can shop include cases, picks, cables, straps, knobs and tuners. Also shop for Gibson branded apparel, hats and collectibles.
Purchases on the official Gibson store can be made using Visa, MasterCard, American Express and Discover cards. Shipping and handling fees are revealed during checkout. Within the US, Gibson offers standard as well as expedited shipping. Products purchased online can be returned within 30 days for replacement or full refund. Returned products must be in its original condition and unused.
As for warranty, new Gibson guitars are warranted to be free from defects for the life of the original retail purchaser. The strings do not carry a warranty after 30 days from invoice date. You will need to carry invoice and purchase receipt with you when claiming warranty. For more information or queries on store locations, payment, warranty, manuals, service centers, or others, reach the Gibson support.
