Address
Four Points by Sheraton Singapore
382 Havelock Road, Singapore,
169629, Singapore
Customer Service
Phone: +65 6732 9922
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About Four Points by Sheraton Singapore
Four Points by Sheraton Singapore is a 5 star hotel located centrally overlooking the Singapore River. Located in close proximity of Orchard Road, Marina Bay Sands, Clarke Quay and Boat Quay, the hotel boasts of 476 rooms and suites. Guests enjoy free daily shuttle services to Orchard Road and Clarke Quay MRT Station. Other highlights at the hotel include a meeting and banquet space, outdoor pool, free WiFi and 24-hour fitness centre. For dining, you have The Best Brew, Four Points Eatery, Irodori Japanese Restaurant and Imperial Restaurant.
The check-in at Four Points by Sheraton Singapore is at 2pm and check-out is at 12pm. Room types include Deluxe King River View, Deluxe Twin River View, Premium King River View, Premium Twin River View, Family Room City View, Suite City View and Executive Suite River View. All rooms come with flat screen TV, IDD, coffee/tea making facilities, in-room safe, AC, hairdryer, mini refrigerator and phone. Reservations can be made online using Visa, MasterCard and American Express cards. You can also pay by cash or card during check-in. For more information or queries on booking, payment, refund, cancellation, parking, transportation, or others, reach the Four Points by Sheraton Singapore customer service.
I just went to 4 points by sheraton Singapore riverview – Best Brew.
We ordered a calamari dbl trouble, aussie burger and crispy pork burger. The supervisor recommend their 3 tier tea which come with baby lobster and say is worth the try. Hence we ordered that as well.
When the lobster came, we found that the flesh is not fresh and told the supervisor. She took 2 half of the lobster (which is 1 lobster) back and show the chef. The reply was that, you dun expect those fresh live lobster. These are grill. We told her that it is not the way it was cook but it is not fresh!!. She then walk away and did not offer anything.
Very disappointed with the service and quality of the food especially this is part of Sheraton!!.
Should at least asked if we want a replacement or something or apologise and gave us a complimentary side dish or something. Nothing at all!!.
I use to be a Starwood member and this cannot be the Sheraton I know. Very very disappointed. …WS