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Contact of Homewood Suites customer service

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Find below customer service details of Homewood Suites, including phone and email. Besides contact details, the page also offers a brief overview of the hotel chain.

Head Office
7930 Jones Branch Drive
McLean, Virginia 22102
United States

Customer Service
Phone: 1-800-CALL-HOME (225-5466)
Phone: 1-888-446-6677
Email: nil
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About Homewood Suites
Founded 30 years ago, Homewood Suites is a residential style suite owned by the Hilton Worldwide, with major locations in United States, Canada, and Mexico. The suites are part of the luxury tier segment, and are a full serviced extended stay suite for business and leisure travellers. Started in 1989, the first Homewood Suite founded by Promus Hotel Corporation, opened in Nebraska. In 1999, Hilton Worldwide bought Homewood Suite for $3.1 billion, and is currently operating from 482 locations, offering longer stays with healthy lifestyle routines for travellers. Hot properties of Homewood Suites are located across Santo Domingo, Los Angeles, Centre Valley, and Buffalo.

The room layout is spacious, with studio and one/two bedroom residential suites, separate living space, an attached kitchenette, spa style bathrooms, and a productive workspace. The studio suite is around 419 square feet and a one-bedroom suite is around 503 square feet, and a two-bedroom suite is around 980 square feet. There are additional benefits for every guest, and each room can accommodate 4-8 people, with the perfect space to fit their travel needs. Every suite offers free Wi-Fi, free daily hot breakfast, free eats and drinks, digital check-in, free grocery shopping, laundry, swimming pool, fitness centre, business centre with internet and many others.

Guests can save up to 10% credit as a holiday extra package at the time of booking suites. Standard check-in time is 3:00pm and check out time is 12:00pm, and smoking rooms are available with an additional cost of $250 USD per suite. Cancellation charges are applicable and may vary with hotel location and accepted card payment options are American Express, Carte Blanche, China Union Pay, Diners club, Discover, MasterCard, and Visa. Pets are not allowed and not all the properties provide valet parking.

All AAA/CAA members are eligible for discount up to 10% on room rate, get access to premium Wi-Fi, and can save more by booking ahead. Guests can lock discount packages by advance booking at the best rate guaranteed. Holiday extras are available from time to time for members only, and seniors can save up to 10% by booking with Homewood Suites. Room rates start from $122 – $220 USD per night per head, for a King and Queen Size double bed room, with attached bath, kitchenette, and separate living area, and includes breakfast, Wi-Fi, free eats and drinks, free parking, and outdoor pool. For complaints or queries on reservation, cancellation, refund, or others, reach the Homewood Suites support.

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