Fortnite (game): How to contact the support

Head Office
Epic Games Inc.
620 Crossroads
Blvd Cary, NC 27518
United States

Customer Service
Phone: 1-919-854-0070 (corporate)
Web: Support

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About Epic Games
One of the most popular games that racked up $1.2 billion in just 10 months after release, Fortnite did take the world by storm. Fortnite was released in 2017 by Epic Games. Founded in 1991, Epic Games is the also the creator of  Gears of War, Unreal, Infinity Blade, and Shadow Complex. The Engine technology of Epic is dreamlike, resulting in the incredible interactive experiences the company brings to the consoles, PCs, and mobiles. Epic Games have got Fortnite as one of the super-hits in the portfolio. The game is made in three distinct versions, but the gameplay and game engine is similar. Fortnite: Save the world was able to garner an audience of one million players by August 2017. The Fortnite Battle Royale was a significant success for the company financially, and the title was the reason that Epic Games had to separate their teams between Battle Royale and Save the World, to provide better support for each mode. After two weeks of the game’s release, 10 million players had already played the mode, and when Nintendo Switch was released in 2018, the player count went up to 125 million. Fortnite Battle Royale got a fair share of popularity with celebrities playing the game and many athletes using the Fortnite emotes in their victory celebrations.  In 2018, a particular streaming event for the game broke the viewership records of Twitch, when Ninja (streamer) played Fortnite, along with Travis Scott, Drake, and JuJu Smith-Schuster. 

Fortnite: Save the World is a cooperative game played by a team of four members, who collaborate to achieve a common goal for various missions. The game is set in an era when a fluke storm appears on earth which causes 98% of the population to disappear and the survivors are attacked by husks. Husks are the zombie-like creatures. The players have to undertake the roles of commanders of shelters, save survivors, collect resources and assemble defending equipment, which helps push back the storm. Fortnite Battle Royale is more like a combination of PUBG and Call of Duty. This player versus player version is open for 100 players. The players are weaponless when they drop from the ‘Battle Bus’, and once they land, they have to collect weapons and eliminate the opponents. Fortnite Creative is similar to Minecraft, and players are given the freedom to spawn whatever is on the island. Players can go on to play battle arenas, race-courses or other platforming challenges.

The game can be downloaded from the website for Mac, PC, and Android. The game is available on the PlayStation Store, Xbox Marketplace, Nintendo eShop, and Galaxy Store as well. The game is currently not available on iOS as Apple has blocked the access to Fortnite on their devices. The website also hosts a support page, which answers all the potential problems a player can face. If the solutions do not suffice the issue, you can contact the Epic Games support team via the contact form. It is to be noted that the contact form is accessible only when you have a registered account on the website. All you need to do is register using your credentials, including your name, and email address.