FairPoint Head Office
521 E. Morehead St., Suite 500
Charlotte, NC 28202, United States
FairPoint Customer Service
Phone: 1.866.984.2001 (general)
Phone: 1.800.240.5019 (internet support)
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About FairPoint Communications
FairPoint Communications is a North Carolina based telecommunications company providing fixedline, internet, data and television solutions. Serving both residential and business customers, the company operates in 17 US states and has the largest network in northern New England. The company had annual revenue of $900 million in 2014.
The FairPoint internet is served on the state-of-the-art fiber network and has plans customised for speeds from 4 Mbps to 30 Mbps. Users can connect multiple devices and even access internet on their cell phones and tablets. As for a landline connection, FairPoint has plans for those only looking at local calling or domestic & long-distance calling or just international calling. The plans come with features such as caller ID, call waiting, voicemail, call blocking, call forwarding, among others.
FairPoint also offers cable and digital TV services for those looking for entertainment solutions. The company partners with DIRECTV to offer over 285 channels, including 195 high-definition channels. Through DIRECTV, one can also access premium content and even pause and record their favourite shows. One can also access the channels from their laptop, tablet and smartphone.
If you are looking for multiple services, you might want to check out the ‘bundles’ that come with internet, phone and TV service. It is definitely a cost-saving option. For businesses and enterprises, FairPoint offers IP-based voice solutions, SIP trunking, Ethernet services, Data Center services and VOIP.
FairPoint subscribers can view or download their bills online. You can also view details of your account and status of service orders. In addition to that, you can avoid the hassles of visiting an office to make your payment by using your credit and debit card to make the same online. For more information visit the website or speak to a FairPoint customer service representative.
