Head Office
EE Limited
Trident Place, Mosquito Way,
Hatfield, Hertfordshire,
AL10 9BW
Customer Service
Phone: 150 or 07953 966 250
Phone: 0800 079 8586 (broadband)
Phone: 07953 966 502 (mobile WiFi)
Phone: 07953 966 250 (small biz customers)
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About EE
EE (Everything Everywhere) is a British telecommunications company founded in the year 2010. Currently, it is the largest mobile network operator in the UK and offers 4G and 2G coverage that reaches more than 99% of the population. Established as a joint venture between Deutsche Telekom and Orange SA, EE today is the largest 4G operator across Europe. It is also the fastest 4G mobile operator in Europe. Headquartered in Hatfield, UK, the company operates as a division of BT Group.
EE’s mobile and fixed line services are used by more than 31 million customers. It also operates close to 553 retail stores to handle new connections, billing and support related queries. Interested in a new connection? You can locate an EE store nearest to your address here. You can also shop for products and services online on the website. There are monthly plans as well as pay-as-you-go option. There are a number of devices for you to choose from. You have Apple, Google, LG, Huawei, Samsung and Sony, among others. If you want just the SIM, you have the option to pick one as well. Besides mobile services, you also have broadband and TV. In all broadband packages you have unlimited usage with no download limits. There is also EE TV that offers over 70 free channels and access to on demand entertainment. You can download the EE TV app to turn your phone or tablet into a remote.
You can manage your connection, add new services and pay your bills through your account online. You can also download the My EE smartphone app for the same.ย For more information or queries on payment, refund, cancellation, billing, technical assistance, new connection, or others, reach the EE customer service.
Dear EE Customer Service
I would like to say a very BIG THANK YOU to the lovely gentleman I have spoken to twice now, about the outage (calls and texts) on my mobile phone. Our area, BS48 1AU has experienced difficulties for over a week. Two masts have been down, and the work is carrying on to repair this.
I have had no texts or calls, except if I take the time to travels outside the area! The gentleman in question has been available early on Saturday mornings.
Hopefully the service will be up and running early next week. He has been informative, understanding and most helpful. I also got a bonus – thank you so much.
Ann Baxter