Eastern Head Office
Eastern Telecommunications Philippines, Inc.
Telecom Plaza, 316 Sen. Gil J.Puyat Avenue,
Salcedo Village, Makati City 1200
Phone: +632 300 8888
Eastern Customer Service
Phone: +632 300-1000
Phone: +632 300 7000
Email: customerservice@etpi.com.ph
_____
About Eastern Communications
Eastern Communications is a telecommunications company that was founded in the year 1878. The company’s offerings include phone, mobile and data solutions. It is in fact the first telecommunications company that was ISO-certified. Eastern’s mission has been to provide ” customer satisfaction through service excellence and operational responsiveness”.
Some of the products offered by the company include Internet Direct Service, Digital Subscriber Line, evoDSL and DSL Prepaid, Domestic Leased Circuit, International Private Leased Circuit, Ethernet, Powerphone, Gateway Direct and IP Centrex. Eastern’s internet offers a maximum speed up to 8Mbps.
For the documentations neededย to subscribe to a DSL or other connection, Eastern requires a valid ID, proof of billing address and lease of contract. Looking for prepaid cards? It can be availed at Eastern business centers and SM Malls. To check internet usage, simply visit the website and login using a username and password. Payment can be made over the counter, ATM or through mobile banking. Metrobank, Banco De Oro, Bank of Commerce and Bank of the Philippine Islands customers can avail this facility. For more information, complaints or feedback, talk to a Eastern customer service representative today.
I would like to complain about my internet speed. My internet speed is so slow. I thought it was a temporary thing but it’s been going on for almost 3 weeks now.