Head Office
Roofoods Limited
1 Cousin Lane
London EC4R 3TE
Customer Service
Phone: +44 203 699 9977
Email: support@deliveroo.co.uk
International Support
Phone: +61 1300 335 483 (Australia)
Phone: +33 9 77 55 03 30 (France)
Phone: +49 3022 403 0200 (Germany)
Phone: +852 5808 8718 (Hong Kong)
Phone: +390230578330 (Italy)
Phone: +65 3163 7074 (Singapore)
Phone: +971 451 26268 (UAE)
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About Deliveroo
Deliveroo is a British food delivery company founded by Will Shu and Greg Orlowski in 2013. Headquartered at London, the company employs more than 15,000 across the country. Besides UK, Deliveroo serves consumers in Netherlands, France, Germany, Hong Kong, Ireland, Spain, Italy, Singapore, Australia and UAE. In UK alone, Deliveroo connects restaurants in 100 towns and cities. On Deliveroo, food can be ordered from more than 35,000 restaurants. Food can be ordered directly on the website or via the official smartphone app for iOS or Android.
To get started, simply enter your postcode and the platform will list nearest restaurants from where food can be ordered online. You can filter restaurants by food, rating, location and price. On each restaurant page, you can find the address, the items featured on the menu, price and delivery time. You can read the reviews before proceeding to confirm a meal or drink. Also when you pick an item on the menu, you are provided with add-on options, toppings, sides and drinks that can be ordered alongside.
Once the food is ready for delivery, a Deliveroo rider will visit the restaurant and bring the food to your place. The minimum order amount can vary according to restaurants. Payment can be made using major credit cards. Register for the Deliveroo Plus subscription programme to pay a monthly fee and skip the delivery fee on each order. Deliveroo welcomes new restaurants to join its network. Details on registration is available on the website. It is also on the look out for riders who want to make some extra bucks delivering food. For more information or queries on online order, refund, cancellation, menu, or others, reach the Deliveroo support.
