Find below the customer service details of Decluttr. Besides contact details, the page also offers a brief overview of the trade-in platform.

Head Office
4175 Royal Drive,
Suite 300, Kennesaw, GA 30144
United States

Support
Email: inquiries@decluttr.com
Email: support@decluttr.com
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About Decluttr
Technology keeps changing almost every day and we tend to want the latest in tech tools available such as phones, games, CDs, DVDs and other tech related products. Buying the latest gadgets is relatively easy. However, we always are at a loose end, thinking about how to dispose of our used products. Since we have paid a lot for them, we obviously want to get the best possible returns on them.

Those of us who have tried selling stuff online know how tricky it can get at times โ€“ finding out a portal, listing our products , waiting for buyers to contact us with a bid โ€“ and most importantly โ€“ wondering whether the buyer is genuine and if we will get paid.

If you are looking to sell your used tech tools or used stuff, Decluttr is the place for you. Decluttr is a reliable online portal where you can sell mobile phones, tech, CDs, DVDs and games free of charge. Here, you can list your product and get an instant valuation. Then you just have to pack your items in a box and ship them to Decluttr for free and you will be paid the day after your package arrives at the Decluttr office. The process is simple and proven.

Decluttr was founded in 2013 and has since taken over the US market in the online reselling space. Their success lies in the fact that they are trustworthy and that they pay 33% more than carrier buyback programmes, especially for mobile phones, which usually form the bulk of the sales. With Decluttr, you are guaranteed the price that they offer or you get your product back at no cost. One can also be assured that the unwanted stuff that you sell on Decluttr is refurbished and sold, or recycled responsibly.

Selling your unwanted tech items on Decluttr is easy. The first step is to go to their website and search for the category your product falls under – mobile phones, tech, CDs, DVDs or games. Select the make and model of your product, including the condition and you will get an instant quote which will be locked for a period of 28 days. For CDs, DVDs and games, you have to enter the barcode and you will get an instant quote.

The next step is to pack your items into a sturdy box so that your tech products are safe during shipping. You will get a welcome pack that contains a free shipping label that you need to paste on your box and ship it out for free. Decluttr ensures that all your items are fully insured during transit and keeps them covered. They have numerous shipping locations around the US. You need to pick one most convenient to you.

Once your package arrives at the Decluttr warehouse, experts will check the item and remove all personal data, making them ready for resale. Once the items are processed, you will receive your payment by direct deposit or through PayPal.

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Last Update: August 23, 2022