Steps to cancel or deactivate Verizon number

Sometimes things don’t turn out the way we want them to be and a similar notion can also be applied to your mobile carrier network. As of the current day, Verizon is the largest telecommunications provider in the US with a total subscriber base of over 142 million (as of 2021). Sometimes users move carriers owing to better quality of services and neck-deep discounts on plans. So, if you’re one of them and Verizon’s wireless network service hasn’t impressed you yet, then the time may have come to move onto a different mobile carrier and cancel or deactivate your current Verizon number.

But, before you decide to cancel your Verizon number, the company has several solutions laid out to reconsider your decision. The notable solutions include: If you’re looking to suspend a mobile service, then you visit the ‘Suspend Service’ support details here; If you want to transfer to an existing or a new account, then you can visit the ‘Transfer Your Service’ details here; and if you’re planning to change your phone number, then you get more details here.

Additionally, Verizon also provides the option to change your wireless mobile network plan, so that you can use the one that fits your lifestyle better. You can visit the FAQ section or get a list of the available Verizon plans.

If you’re not satisfied with any of the solutions provided above, then you can go ahead and cancel/deactivate your Verizon mobile number by following any of the below-mentioned methods.

How to Cancel or Deactivate Verizon Number Online

To cancel or deactivate your Verizon number online, proceed to follow the steps below.

1. Firstly, head over to the official Verizon website and log in to your account.
2. After you’ve logged in, ensure that you’re eligible to disconnect your mobile number online.
3. In case you’re eligible, then go ahead and register for the cancellation or deactivation of your Verizon mobile number.
4. If you’re not eligible, then you need to follow the subsequent line of action, which is calling the customer care service or visiting one of Verizon’s official stores. 

How to Cancel or Deactivate Verizon Number via Phone

For cancelling or deactivating your Verizon number via phone, start by following the below-mentioned steps.

1. Start the process by calling the Verizon customer care service at 1-800-VERIZON (1-800-837-4966). Service operations are between 8 AM to 7 PM on weekdays and 8 AM to 5 PM at weekends. You can also opt for the online chat feature or request a callback.
2. Proceed to provide your name, phone number and account PIN (or the last 4 digits of the account owner’s SSN).
3. Once your identity has been successfully verified, register a cancellation or deactivation request for your Verizon number.
4. You’ll be notified about the effective cancellation date of your Verizon number.

How to Cancel or Deactivate Number via Official Stores

When trying to cancel or deactivate your Verizon number through official outlets, follow the steps below.

1. First, locate the nearest Verizon store by visiting the official store locator here.
2. After selecting your preferred store, be sure to head over to the same with your mobile phone (with the SIM card) and supporting documents.
3. The store representative will verify your identity and after that, you can submit a request for cancellation or deactivation of your Verizon number.
4. After successful receipt of your request, you’ll be notified about the effective date of your service cancellation or deactivation.