Crompton Greaves Head Office
Crompton Greaves Limited.
CG House, 6th Floor,
Dr. Annie Besant Road.
Worli, Mumbai – 400 030
Phone: +91 22 2423 7777
Crompton Greaves Customer Care
Phone: 1800 419 0505
About Crompton Greaves Lighting
Crompton Greaves was established in 1937 in India and has become one of the world`s leading engineering corporations with end-to-end solutions helping its customers use electrical power effectively. The company caters to a plethora of markets including transformers, switchgear, circuit breakers, network protection & control gear, project engineering, HT and LT motors, drives, lighting, fans, pumps and consumer appliances and turnkey solutions in all these areas. For simplicity sakes, the company divides its operations into three segments, namely Power Systems, Industrial Systems and Consumer Products.
Crompton Greaves Lighting is a division of the Crompton Greaves family which itself is a part of the Avantha Group, a reputed Indian Industrial conglomerate led by Chairman Mr Gautam Thapar. The Luminaires segment of the company cater to Commercial Luminaires, Industrial Luminaires, Streetlight Luminaires, Landscape Luminaires, Flood Lighting Luminaires, LED Lighting luminaires and Street Lighting Poles. Speciality Luminaire products including Crompton Greaves Fael Luce Luminaires and Crompton Greaves Lemins-LED Luminaires are also provided. In the lamps range, the company produces Incandescent (Halogen), FTL (CFL), LED and HID (HPSV/HPMV/Metal Halide) models. This division also produce Strip/Channel Type Fixtures and Control Gears for the Consumer Fixture market. Within each of these segments, the company offers a range of Star Rated Products which are energy efficient alternatives. Super Saver, Power Lux and Super Bright are the mainstream consumer oriented energy saving bulbs and tubes.
From its inception, Crompton Greaves has aggressively invested in its Research and Development (R&D), product certifications, product quality, productivity enhancement and operational excellence. The company’s Global R&D centre in India was awarded the prestigious “National Award for the Best R&D Efforts” for its outstanding innovations in the Electrical Engineering Sector in 2008. The company’s R&D focus has mainly centred on creating platform technologies, shrinking product development cycle time and enhancing the company’s Intellectual Property capital.
Since 2005, Crompton Greaves has benefitted from increasing globalisation and has formed a number of international alliances with companies like Pauwels, Ganz, Microsol, Sonomatra, MSE and PTS. Today, the company has manufacturing bases in Belgium, Canada, Hungary, Indonesia, Ireland, France, UK and US besides more than twenty manufacturing locations in India. In fact, Crompton Greaves employs more than 8000 employees and 150 representatives worldwide. Widely acclaimed for its well-structured and validated business model, the company is committed to provide customers with technology-driven value-added solutions while simultaneously leveraging a broad product portfolio aimed at enhancing the entire value-chain quality, delivery and services.
Hello. I had purchased two of the Crompton LED bulbs 18 Watts each on Dec 11, 2017 from Amazon. Even so, I did not start using them immediately, let us say that I started using them from Jan 1, 2018. The LED has stopped working on Sep 30, 2018. I believe that since it is not yet an year since the date of invoice, as per the one year warranty period, I may be entitled to get it replaced. Let me know as to how may I avail the warranty. Thanks.
Dear Sir/ Madam,
I had purchased a pair of CromptonCrompton Light Linea 20-Watt LED Tube Light (Cool Day Light) from Amazon online on the 25th of June 2017.
The order number was #407-8472796-1183561 (in earlier email wrong order number typed)
It is presently not functioning after about 3 months of usage.
As per the order, there is a two year warranty for the bulbs purchased. Request you to send a replacement for the same. The address is the same as is there in the Invoice.
I can handover to defective bulb to the concerned as well.
Dear Sir/ Madam,
I had purchased a pair of Crompton B22 LED12WDFCDLBI 12Watt LED Lamps from Amazon online on the 21st of Dec 2016.
The order number was #4073497615883394
One of them is presently not functioning after about 6 months of usage.
As per the order, there is a two year warranty for the bulbs purchased. Request you to send a replacement for the same. The address is the same as is there in the Invoice.
I can handover to defective bulb to the concerned as well.
A mail was also sent to you on the ID “Customer.care@crompton.co.in” on the 28th of June 2017 for which I have not received any response yet.
I have attached the Amazon Invoice for the purchase made by me in the mail sent earlier,for your ready reference.
Thanks and expecting your cooperation
I want to know that have released any model of LED Street LIGht of 45 W : model LSTP-45-CDL ? And the sample received by me without any papers inside the box and any Sl no. found and the logo was not found as C G, embossed , but only CROMTON embossed on thr body found, let me understand that what are the original product by your company may be identified by customer; are producing the product with other company?