Head Office
555 S. Old Woodward Ave.
Suite 600
Birmingham, MI 48009
United States
Customer Service
Phone: 1-877-877-4799
Email: info@clearrate.com
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About Clear Rate Communications
Clear Rate Communications is an American telecommunications provider that began operations in 2001. The company’s voice, data and internet products are accessed by subscribers throughout US and Canada. Currently, Clear Rate boasts of 30,000 residential and business customers. The company is headquartered in Birmingham, Michigan.
For small and large business customers, Clear Rate offers cloud-based PBX systems, ISDN-PRI, SIP Trunking, and Digital and Analog Business phone lines. Data products include Fiber Internet, MPLS, Ethernet, Collocation Data Center Services, Hosted Microsoft Exchange Email, Managed Wifi and Firewall services. Residential customers enjoy home phone, wireless phone, high speed internet and dial-up internet services.
The residential home phone service offers unlimited local and long distance calling for a flat, discounted monthy price. There are also a range of wireless services for smartphones. Each plan vary in the price, voice minutes, text messages and data. As for high speed internet, you have speeds from 1 Mbps to 40 Mbps based on availability. The dial-up internet is an affordable alternative and is easy to set up.
States that Clear Rate’s residential services are accessible include Washington, Oregon, California, Nevada, Idaho, Montana, Wyoming, Colorado, New Mexico, Texas, Oklahoma, Kansas, Nebraska, North Dakota, South Dakota, Minnesota, Illinois, Missouri, Arkansas, Louisiana, Mississippi, Alabama, Tennessee, Wisconsin, Ohio, New York, Kentucky, Virginia, Pennsylvania, Florida, North Carolina and South Carolina.
You can sign in to your account on Clear Rate website to view or manage your bills or services. For more information or queries on payment, refund, cancellation, new application, billing, or others reach the Clear Rate customer service.
This company is outdated! You can’t leave a call back number so unfortunately it could take an hour to get through. Once your through and they cut you off they don’t ask for a call back number. No chat box either. The repair ticket doesn’t work half the time. Very disappointed in the company.
Jacob is one of the manager/supervisor at clear rate, and he did an excellent job of getting my granny’s phone back on for nonpayment; once we paid the bill. He did it in a speedy manner. We are expecting bad weather and she is not in the best of health.