Citycell Head Office
Pacific Bangladesh Telecom Ltd.
Pacific Center, 14 Mohakhali C/A
Dhaka-1212, Bangladesh
Phone : +88028822761
Citycell Customer Service
Phone: 121
Phone: 01199 121 121
Email:Â customerservice@citycell.com
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About Citycell
Citycell, also known as Pacific Bangladesh Telecom Ltd, is a telecommunications company that began operations in the year 1989. Being the only CDMA operator in Bangladesh, Citycell has a nationwide coverage and boasts of close to 1.3 million prepaid and postpaid subscribers.
Offering lowest call rates and features that are alluring, Citycell’s packages come with specific voice, data and internet benefits. Ananda, Nisshorto, Ullash, Utshab, Citycell One, Citycell Ten, Cash Back, are some of the prepaid plans. Value added services include hello tunes, gift shop, missed call alert, Twitter SMS, infotainment, music box, SMS banking, among others. If you are a prepaid user, you can recharge your number online using Visa, MasterCard and net banking. As for postpaid bills, payments can be made at Customer Care Points, cash card, Citycell authorized banks, at ATM and through net banking.
There is also Zoom Ultra, a high speed internet wireless service using the CDMA 1X technology. Additionally, there are modems and routers to help enjoy wireless anywhere. For more information on the services, visit the website or speak to a Citycell customer service representative.
