Head Office (India)
PCA Automobiles India Pvt Ltd,
311-B, DLF South Court,
Saket, Delhi-110017
Customer Service
Phone: 1800 267 1000
Email: contact@citroen-crm.in
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About Citroen
Citroen is a French car manufacturer with a legacy of more than a century. The company was founded in March 1919 by renowned French industrialist Andre-Gustave Citroen. Headquartered at Saint-Ouen-sur-Seine, Citroen has built a reputation for its innovative designs and cutting-edge technology. Citroen was the first automobile company to mass-produce their car Traction Avant. With a rich legacy, several Citroen models have won accolades all over the world. From manufacturing the third most influential car of the 21st century, three of the company’s cars have won the European Car of the year award, which in itself speaks of the exemplary quality of their cars. In recent years, India has become one of the most lucrative markets in the world. The automotive sector is no different. Various car makers have launched their vehicles in India, and many are looking for ways to capitalize on the ever-growing market. Earlier, Citroen was selling its products in India through an importer, known as the French Motor Car Company (FMC). However, the company has now decided to enter the Indian market directly by launching its flagship product C5 Aircross SUV. A test drive for the vehicle can be registered on the website. You can also explore design and download brochure online. The C5 Aircross currently is available in two trims – Feel and Shine. Besides a powerful 177PS 2.0-litre diesel engine, the C5 Aircross boasts of six airbags, an 8-inch touchscreen infotainment system, and front and rear parking sensors.
In association with the CK Birla Group, the company has set its eyes on expanding its horizons in India. This time around, the company has laid its focus on the exports of made-in-India Citroens, which will involve 98 percent localization for their flagship vehicle, and 90 percent for the C5 Aircross engine. The CK Birla group and Citroen will have a state of the art set up in Tamil Nadu, which will allow the plant to have a capacity of 3 lac transmissions per year. Citroen has differentiated its products throughout the world by manufacturing vehicles with unique designs and uber comfort, which has always been a point of differentiation for the manufacturer. Not only this, the firm has always set itself apart by providing an unmatched customer experience in the industry. This includes marketing, after-sales service, and presence on digital platforms. The company has also decided to manufacture models with an international scope.
As stated, the company has very robust customer service, and you can reach out to their support via phone or email. The manufacturer values feedback and comments to a great degree. The website also hosts a “log a case” option that allows customers to write a detailed description of the issue they are facing. The brand also has a strong presence on social media.
