Contact of Celebrity Cruises customer service

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Find below the customer service details of Celebrity Cruises. Besides contact details, the page also offers a brief overview of the holiday and leisure company.

Head Office
1050 Caribbean Way
Miami, FL 33132,
United States

Phone: 1-888-751-7804 (general)
Phone: 1-888-727-4907 (group bookings)
Phone: 1-800-722-5941 (website assistance)
Phone: 1-844-418-6824 (Captain’s Club help)
Phone: 1-844-418-6824 (guest relations)
Email: [email protected]

About Celebrity Cruises
Many of us dream of a magical holiday aboard a cruise liner, but always find it just out of our reach in terms of accessibility or affordability. To help you choose the perfect cruise for your dream vacation, choose the professionals in cruise vacations – Celebrity Cruises. They provide a great combination of exceptional experience at sea and uniquely curated on-shore itinerary making it one of the most sought after cruise companies.

Founded in 1988 by the Greek Chandris Group, Celebrity Cruises was amalgamated with Caribbean Cruise Line in 1997. The cruise line has its head office in Miami, Florida, and is synonymous with luxury, global cuisines and relaxation. Vacationers can choose from 300 dream destinations all over the world. Celebrity Cruises have been winning awards in the fields of cruise lines, onboard dining and best onboard spa facilities from prestigious travel organizations.

With an extensive fleet, Celebrity Cruise Line has at its disposal 15-luxury cruise ship designs – Celebrity Beyond, Celebrity Apex, Celebrity Edge, Celebrity Millennium, Celebrity Summit, Celebrity Equinox, Celebrity Silhouette, Celebrity Constellation, Celebrity Infinity, Celebrity Eclipse, Celebrity Solstice, Celebrity Reflection, Celebrity Xpedition, Celebrity Xploration and Celebrity Flora. Each cruise liner and each destination offers an unforgettable experience.

Celebrity has curated exotic cruises to stunning locations in Alaska, Asia, Australia, New Zealand, the Bahamas, Bermuda, Galapagos, Hawaii, and the pacific coastal rim, Canada, New England, the Caribbean Islands, Europe, South America and the Mediterranean. There are options of short getaways to longer cruises, and every holiday aboard a Celebrity cruise is an experience in luxury with world- class cuisine by celebrated chefs presenting a smorgasbord of food and drink, activities for the whole family, wellness centers for body and mind, enthralling shows, casinos and above all- decks affording the most break taking sights and views on board the ship. Visits to beautiful holiday destinations at ports of call make it a truly dream vacation.

The most awaited part of any holiday is the room stay and on Celebrity Cruises accommodation choices range from indulgent Retreat options to State Rooms or Aqua Class and Concierge Class cabins – all with options for sea view balconies. One could choose from the bewildering range of restaurants, cafes and lounges on board to indulge in a gastronomical delight. Many celebrated chefs present their specially designed menu with a mix of local and global delicacies.

Entertainment is an all-day affair and one could choose from the latest shows, live music, American Ballet Theatre, curated events, parties and special camps at sea for junior cruise enthusiasts. Celebrity Cruises have something for every member of the family, young and old – from family friendly excursions, kids menu, play areas and specially planned events for students and seniors. A special feature of Celebrity Cruises is that all ships are autism friendly in layout, build and activities. Shore excursions are of different types and designed to suit different interests and age groups. The best of sights, food, drink and culture of each port of visit is planned and meticulously executed.

Choose from the different scenic locations and getaways – the world over, and consult the Celebrity cruise counsellor for help with package, payment plans, insurance, additions, cancellations and refund policy. You will also be helped with getting a Best Price Guarantee. Flexible booking and cancellation policy is also available. Travellers can use the Find A Cruise option on the website to find a cruise by date, destination and departure port. Alaska, Bahamas, Bermuda, Caribbean, Hawaii, Mediterranean and Greek Island cruises are extremely popular among travellers. The itineraries are published online with all the inclusions. Existing booking holders can check-in online or reserve shore excursions and specialty dining. For queries or complaints on payment, cancellation, refund, offers, or lost and found item, reach the Celebrity Cruises customer service.

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