Casio Head Office
Casio Computer Co., Ltd.
1-6-2, Hon-machi, Shibuya-ku,
Tokyo, Japan
Phone: +81-3-5334-411
Casio Customer Service (USA)
Phone: 1-800-706-2534 (repair)
Phone: 1-800-836-8580 (online orders)
Phone: 1-800-435-7732 (technical)
International Support
Below are phone numbers of Casio offices worldwide.
| Canada: 1-800-661-2274 China: 021 – 62-820-809 France: +33 825 88 44 77 Germany: +49 40 528 65 802 Hong Kong: +852-2377-2288 India: 011-41054321 Italy: +39 02 40708611 |
Japan: 0570-088955 Mexico: +52-55-9000-2071 Netherlands: +31 20 545 1070 Portugal: 21 893 9170 Spain: +34 93 485 84 00 Singapore: +65-6481-8891 Taiwan: 0800-686-899 UK: 020 8450 9131 |
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Online Store
Click here to access the official online store of Casio. Products that can be purchased include watches, digital cameras, musical instruments, calculators & dictionaries, projectors, label printers, cash registers, accessories and more. Models of Casio watches that can be found include G-SHOCK, Baby-G, g-shock mini, PATHFINDER, wave ceptor, EDIFICE, Dress, Classic, Databank, Sports, among others. Products can also be searched by color, price and technology.
Purchases online can be made by Paypal, Visa, MasterCard, American Express and Discover credit cards. As for shipping, Casio offers both standard and express shipping. Customers may return the product within 30 days of purchase for a refund or replacement
Download Drivers/ Manuals
To download drivers for Casio products, whether projectors, scanners, printers, digital cameras or others click here. To download manuals click here.
Register Product
To register your Casio product online click here.
Service Centers
Click here to locate authorized Casio service centers.
About Casio Computer Co. Ltd.
Casio was founded as Kashio Seisakujo in the year 1946. Founded by Kashio Tadao, Casio has grown to be a leading electronic devices manufacturer, with operations worldwide. The first product manufactured by Casio was an all-electric compact calculator. Till date it has sold over 1 billion calculators worldwide.
As of 2011, Casio had operations in over 125 countries. It markets its products through about 20,000 companies. Headquartered in Tokyo, Japan, the company employs close to 12,000 people worldwide. The Casio Group consists of 45 consolidated companies. Each year, Casio produces over 100 million product units. In 2009, Casio surpassed the 50-million mark for G-Shock watches sold.
In 2011, Casio had net sales of ¥ 341,678 million. While 47.5% of the sales came from Japan alone, 24.3% were from neighbouring Asian countries, 15.9% from Europe and 12.3% from North America. Countries where Casio currently has operations include USA, Canada, Brazil, Italy, Germany, Austria, Russia, Spain, UK, Turkey, UAE, India, China, South Korea
and Taiwan.
Products manufactured and sold by Casio include digital cameras, watches, electronic dictionaries, electronic musical instruments, calculators, label printers, mobile phones, cash registers, projectors, handheld terminals, page printers, office computers, liquid crystal displays, molds among others. G-Shock, Oceanus, Protrek, Sheen and Edifice are some of the wrist watch brands of Casio. For digital cameras there is TRYX, High Speed, Hybrid-GPS, and Point and Shoot. As for mobile phones, Casio’s current brands include GzOne Ravine and GzOne Commando.
I am a loyal customer to CASIO, have been using my Wrist watch since 2012.
After marriage have bought CASIO ladies watch for my wife in Visakhapatnam, India.
Here we approached to service provider to change the Belt which got older and torn.
The repairer has damaged the watch glass and we observed it taken to his notice, he was reluctant to accept and later he said, he placed the order for both glass and belt with additional cost, still we were ready to pay though there is no fault from our side considering he is an old man working for salary, but the issue was not sorted instead the answer was very rude and till date we didn’t get the glass/belt to change.
I am totally Un happy with the worst customer experience which i had at Vizag (Casio Service center).
I have an idea that can be converted to an educational product that every home and school will need and can be sold worldwide. Who do I speak with?
Dear Casio
I have been a casio G Shock customer since 18 years old and have never worn another watch since then. I have been informed that Casio does not manufacture the Casio G Shock GMW B5000D-1 any more. It is one of the most beautiful metal watches I have ever seen. I have tried to buy one but could not as to non availability. It also seemed to be a very popular watch and friends of mine also tried to buy one of these watches without any success. Will Casio again produce a similar watch in future. It is such a special watch as the shape differs from the normal round shape G Shock watches that are normally sold.
Thank you
Emile
Hello
I’m looking Casio Edifice EQB-500RBB-2A, but I can’t find it enywhere in the Europe.
Have you got any information about the shop or your partner somewhere in the world wher I can buy this watch????
Thank you for any helping.
Dear Casio: This is not a question nor a complaint. It is a testimonial. I am 58 yrs old and have had a Casio HR150LC 2-Color Print adding machine for so long that I can’t even remember when I purchased it. I searched online only to find that it is now considered an antique. It has been there for me through high school, college, work and everyday life. Unfortunately, it has finally succumbed to age and just flat out died on me. I cannot bring myself to discard it. I feel like I lost a friend. Thank you Casio for making such a durable product.
Hi Casio, i would like to request if Casio can reproduce a similar Moon Graph Watch model GMW-15 whixh was very popular during those year when the watch was introduce. It was well received and till now the model Moon Graph GMW-15 is still been hunt by Moon lover! I really hope if Casio and the excellent Team could reproduce a similar if not a better version of Moon Graph watch with the size similar to Frogman series!
Hope to hear a favourable reply from Casio team!
Sincerely from Casio watch Fan!
Ardi (Singapore)
I bought my Casio calendar / Calculator in 1979 if I am not mistaken, now, 47 years later it still functions as a calculator however, the calendar does not now fully work.
The fact it has lasted this long is testament to the ABSOLUTE quality that Casio has delivered. Although I know it may not be possible, I wonder if there is any way to have this fantastic product fixed?
Either way, Casio has definitely more than passed the test of time, and I congratulate you on this fantastic product.
THANK YOU.
Are they any Casio service center in Iraq? If yes, then can you give my the address? I have problems with my Casio Edifice Bluetooth watch EQB 500 the green one. I appreciate your help
I have a model #3054 watch which will not maintain the corrected time for more than a couple of days. If left in the right place, it will reset, last for several days, and then fail again. Your help please.
I recently bought a CASIO fx-991EX Scientific Calculator. But I am terribly disappointed a) viewing angle is very poor b) Display being depressed from the Calculator face makes things even more difficult c) Unless the ambient light is high you can not read d) Practically in good light unless you hold it almost below your nose, reading becomes difficult e) This being a new model, I had high expectations but the basic design itself is faulty. I regret having bought it in the first place.
I would like to get some customer support about a Casio Baby G that was sold to me through ebay with a warranty of 12 months and was sent back to Casio for repair by agent on ebay . I’m in Australia and really would appreciate some help with this matter.
Thank you
Lesley Cornford
I would like to know if there are any Casio service centers in UAE to register a complaint.
I HAVE BEEN TRYING TO FIND A Casio Exilim EX-FH25 CAMERA TO PURCHASE. WE LIVE IN CALIFORNIA BUT HAVE BEEN IN THE UK FOR THE LAST COUPLE MONTHS.
IT SEEMS TO HAVE BEEN DISCONTINUED SINCE 2011 – PLEASE LET ME KNOW IF IT, OR A REPLACEMENT MODEL, WILL BECOME AVAILABLE AGAIN. THANKS MUCH, ROBERT
Hi,
I’m in Haikou, Hainan and I need a simple battery replacement. Are there any recommended Casio service dealers for an Ediface, Wave Ceptor 5036?
I have a CASIO MINI NOTE BOOK. It has a screen problem. The model is CASIO 129KB.
I want to know if your office can repair it for me.
I will be happy if my request is been granted.