Head Office
Cabela’s Inc.,
1 Cabela Dr.,
Sidney NE 69160
Customer Service
Phone: 1-800-237-4444
____
About Cabela’s
Cabela’s is a popular US sporting goods retailer, operating as a subsidiary of Bass Pro Shops. The company was founded by Richard N Cabela in 1961. Currently, Cabela’s operates more than 82 stores, spread across US and Canada. Cabela’s is headquartered in Sidney, Nebraska and employs over 19,000.
A favourite among outdoor enthusiasts, at Cabela’s shoppers can find tools and accessories for hunting, fishing, boating and camping. To locate a Cabela’s store nearest to your address, click here. You can also shop at the comfort of your home. There is a Sale section for those looking for great bargains.
Product categories found on the website include Hunting Accessories, Optics, Game Calls, Knives/Tools, Hunting Bags, Handheld GPS, Fishing Essentials, Camp Bedding, Backpacks, Sleeping Bags, Camp Equipments, Canoes/Kayaks, Outboards/Accessories, Life Jackets, Boating Accessories, Caper Accessories, Apparel, Footwear, among others.
Product pages contain detailed information of the usage, materials, specifications and price. Payment for purchases can be made using Visa, MasterCard or American Express cards. During checkout, you can also opt for standard or expedited shipping. Once your purchase has been confirmed, you can track status of delivery on the website. Most products carry a 90 day return policy. For queries on payment, refund, cancellation, or others, reach the Cabela’s customer service.
I visited your store in Lexington, KY yesterday, It is the second time I have been to the store and both times associates were nowhere to be found. It is a lovely store with so much product and yet both times I have been there the only folks who were motivated to seek out customers were those soliciting credit card applications. I understand how lucrative credit cards are for businesses however if no one wants to help the customers find products its a moot point. I can’t buy what I can’t find. I went in looking for a new rain suit, waterproof boot covers and a new pair of waterproof boots. I stood in the shoe department for a good ten minutes trying to find a pair of shoes and no one was around to help. I walked through he store trying to find the other items I was looking for and never saw an employee. With so much product I was sure you had what I needed but the store is so big I was overwhelmed trying to find anything. I resorted at one point, standing in the camping cooking section (I don’t even need anything remotely close to cookware for camping, but alas found myself here) to googling the product I wanted to be sure Cabela’s even offered it, It was at this point I decided to head out and try my luck somewhere else. You have a beautiful store that I would like to shop at but without being able to find what I need makes it impossible to make a purchase.
This place has the worst customer service of anywhere I have ever shopped.
I will never go back there, place on online order or anything ever again. Please take of your mailing list. I can’t believe this company is still contacting me after my last complaint.
Your shipping stinks to put it politely I order a deer blind on the 24th of October it shipped directly from the manufacture they used UPS it got here on the 27th of October just like the express shipping you advertise said it would, on the 25th of October I ordered $700 worth of trail cams and accessories again using the express shipping first it said it would be here on the 28th then the 29th then again on the 30th now it’s saying the 2nd of November this seams to happens quite often when I order online that’s why I like to go to the store and just get it so if FEDX can’t deliver what y’all are promising y’all need to switch to UPS cause it seams to me they can get the job done right cause y’all are about to lose a good customer over it
I have been a loyal customer of Cabela’s since the 1990’s. I love your products as I am an avid hunter. I also buy the clothing as I like the quality. I have never had a problem. Last year I purchased a pair of slippers and unfortunately, the inside of the slipper has worn and is ripping. I am very disappointed. Although it has been a year this should never have happened. I would like to send them back to show you what has happened. If this is possible please let me know the process. Again, I have never had a problem with any of your products, but this is so disappointing.
My husband reported his credit card lost on 10/25/18. We were told a new card was being overnighted that day. I called back when it didn’t arrive and was told it hadn’t been sent but would be overnighted that day. Today I called back and was told by a supervisor (I really wish I had written down his name) that the card had been delivered 10/30/18 and it wasn’t Cabela’s fault that we also lost the new card. He also said a third card was sent on 10/30/18 by regular mail.I requested another card to be overnighted. He refused and said to hust wait for the other card. We have always gotten good service from Cabela’s until now, but this is rude irresponsible attitude is a most unpleasant change. We have been without a card for almost 2 wks with no real date of arrival and that supervisor made it clear that if we were dumb enough to lose the card why should Cabela’s care.