Head Office
475 avenue Louise
Brussels, 1050
Belgium
Phone: 32 48 757 44 39
Customer Service
Email: returns@borderlinx.com
Email: claims@borderlinx.com
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About Borderlinx
Borderlinx is a package forwarding service established in the year 2006. The company’s services makes it easy for customers to shop what they want online without restrictions of delivery times, taxes, customs and others. Through Borderlinx, you can shop even if the retailer doesn’t ship to your country. It’s chief services include package consolidation and repacking, shopping concierge and shipment value protection. Headquartered in Brussels, Belgium, Borderlinx also has offices in Paris, New York, London and Seattle. It has till date shipped over $350 million in goods.
To get started, sign up for a free account on the website and instantly get a US, UK, Hong Kong and German address that can be used at checkout. Users can shop from online retailers in the US, UK, China and Germany. Some of the top brands you can shop from include GoPro, Ralph Lauren, Toys’R’Us, Adidas, Amazon, Asos, Best Buy, Boots, Bosch, Chanel, Canon, Calvin Klein, Costco, Converse, eBay, Etsy, Fisher Price, Garmin, Gucci, H&M, Hugo Boss, Apple, iRobot, JCPenney, LG, Macy’s, Office Depot, Philips, Ray-Ban, Samsung, Sears, Walmart, Zara, among others.
Borderlinx will help you save on shipping by electronically combining packages to reduce international shipping costs. Borderlinx will store your packages for 30 days for free. If you are curious to see what is inside the package when your item is delivered, you can subscribe for ParcelSnap. The service allows you to see photos of the items when received, opened and repackaged. Additionally, request for package repacking if you want to ensure safe delivery or reduce the package’s weight with thinner envelopes.
Shoppers can pay customs with Borderlinx, and not have to bear any additional fees. You can use the shipping cost calculator to estimate shipping costs to your country, including tax and duty. Note that it is during checkout of an item that you need to enter a Borderlinx address as your delivery address. Purchases on most sites can be done with Visa, MasterCard, American Express and PayPal. Return policies vary according to merchant site. As for the timeframe of delivery, it can take 4-6 business days with Standard Service and 2-3 business days with Express Service. For more information or queries on payment, refund, cancellation, delivery, or others, reach the Borderlinx support.
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