Head Office
Bloomingdale’s, Inc
1000 Third Avenue
New York, NY 10022
United States
Customer Service
Phone: 1-800-777-0000
Phone: 1-212-705-2000
Phone: 1-888-257-6762 (credit card)
Email: internationalcustomerservice@bloomingdales.com (intl orders)
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About Bloomingdale’s
Bloomingdale’s is a popular American department store chain that boasts a history of more than 150 years. Founded by brothers Joseph Bloomingdale and Lyman Bloomingdale in 1861, the retail chain operates as a subsidiary of Macy’s Inc, with headquarters at New York City. Products sold at Bloomingdale’s range from clothing, footwear to beauty products. The offline and online sales together rake in annual revenue of more than $1bn. You can head to the flagship store at 59th Street and Lexington Avenue to explore all the latest and trending collections.
The store locator on the website will help you search a store by zip code, city or state. Bloomingdale’s currently has stores across California, Connecticut, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Texas and Virginia. The stores also offer an array of in-store services. You have stylists to help choose a matching top or jacket and beauty experts to do makeovers or facials. Need to alter a suit for perfect fitting? The store offers tailoring and alterations with fabric of your choice. A prior appointment is necessary before availing the services.
For all those Internet shoppers out there, Bloomingdale’s runs an ecommerce channel so you can shop from the comfort of your home. You can shop for men and women’s clothing including tops, blazers, dresses, jackets, pants, sweaters and sleepwear. Add to that shoes, handbags, jewelry, cosmetics, skin care products, fragrance, and accessories like belts, bags, luggage, wallets, and sunglasses. For home, there are dinnerware, home decor items, bedding essentials, and furniture. Shoppers can filter products on the website by price, color, material and other parameters. On each product page, you have the description, price, along with pictures.
When shopping on the website, you can make a purchase using Visa, MasterCard, Discover, American Express, and PayPal. Gift cards can also be used during checkout. You can sign into your account to view or manage recent orders. If you are regular at Bloomingdale’s, open a Bloomingdale’s Credit Card for a number of privileges, including free shipping, financing and reward points. As for shipping, shoppers have standard, premium and express delivery options. The standard delivery can take up to 5 business days. Expect express delivery to be met in 2 working days. There is same day delivery option for orders placed before 1pm local time. Besides US, Bloomingdale’s ships to over 100 locations worldwide. The timeframe and costs vary according to location.
Not content with the purchase you made? You can return item for full refund within 365 days with the only condition being the product must be in saleable condition. If you do not have a receipt for the merchandise, you might only receive store credit. Note that the return policies are different for certain items. You will have the details mentioned in the product page. Returns will be refunded in the original form of payment. According to the website, the shipping and handling charges are not refundable. If you dint know, online orders can also be returned at any store location. Regularly shop on Bloomingdale’s? Register for the Loyallist Rewards program to earn points on every dollar spent. For complaints or queries on payment, cancellation, refund, shipping, or others, reach the Bloomingdale’s support.
