Black & Decker India Head Office
28, Akemps, 3rd Main, 1st Cross, Ashwini Layout
Koramangala Intermediate Ring Road
Bangalore-560047, Karnataka
Black & Decker India Customer Care
Phone: 1860-425-1111
E-mail: Customercare.india@bdk.com
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About Black & Decker
Black & Decker was founded in the year 1910 and operates from its headquarters at New Britain, Connecticut. A leadingย manufacturer of power tools, home appliances and accessories, Black & Decker products are sold worldwide. Operating as Stanley Black & Decker, the conglomerate had revenue of $11.34 billion in 2014.
In India, the company is headquartered in Bangalore, Karnataka. The products sold in the market, through retail and online channels include cordless power tools, hammers, corded drills, grinders, chopsaws, home utility kits, laners, sanders, blowers, polishers, lawn mower, grass cutters, hedge trimmers, pressure washers, juice blenders, steam mops, vacuum cleaners, toasters, cookers, deep fryers, dry irons, kettles and accessories.
Black & Decker stores are found throughout India. Click here to locate one nearest to your address. For those looking to service, repair or replace their newly purchased product, visit the nearest service center. If you made your recent purchase of a Black & Decker product and found it faulty, fret not, you can get the item replaced for a new piece. Furthermore, Black & Decker offers 2 years warranty on its range of home products.
For more information, complaints, feedback or queries on warranty, offers, pricing or others, speak to a Black & Decker customer care representative via phone or email.
I bought recently Black and Decker vacuumed cleaner of specifications 10 Ltrs capacity 1200 watts 16 KPa. When I start using vacuum cleaner with in two minutes of time it is getting over heated
Kindly advise
I had got an Steam Iron Model BXIRI6011N. The water spray of this iron using functioning. Can you please let me know as to where do I get this product checked up. I reside at Bhayandar East, Jesal Park, Mumbai. Please forward me the info of the customer service centre
We have bought your Black & Decker VM2825 2000-watt Bagless Cyclonic Vacuum Cleaner Blue through Amazon in August, 2017. As directed by Amazon we have been following up with Black & Decker customer care to get a replacement machine as the machine is about 4 months old and we are under your warranty.
Having used “Black & Decker’ products in the past, we had no qualms in purchasing a vacuum cleaner from your brand. Initially we were quite happy with your product. On the 25th November, 2017, the machine just stopped working – making a funny grinding noise. We switched off the machine immediately, and never tried to start it again. At first, we immediately sent a mail to Amazon to request help on how to get a replacement. They informed us that as the machine was nearly 4 months old we were under the manufacturer warranty and so were supposed to follow up with you. So on the 30th November we sent our first mail to you on the same ID. It has been 8 days and the below mails does not inform me how to take this process forward.
The machine is being used in Mumbai. It would be best if you would have the machine replaced immediately. It is a real inconvenience to be without a vacuum cleaner for the last 15 days. We would appreciate some early action steps from your end.
I can b easily contacted on 9920190591 or 98201905891
Thanking You
Rita Bose
Disgusted with the vacuum cleaner purchase which overheats and stops working in the third use and inspite of sending an email no communication from the company
I have a Black & Decker one -touch Chopper gifted to me by my daughter living in Canada one year back. It was working satisfactorily till date. Just 2 days back, during routine use, a spark was observed inside the body and it has stopped working thereafter. I am living at Vadodara (Gujarat). I would like to know the address and contact no. of the nearest service center where my Chopper can be repaired. Thanks