Contact BitBay: Find below customer service details of BitBay.net, including phone and email. Besides contact details, the page also offers a brief overview of the cryptocurrency exchange. Reach the customer service below for support, complaints or feedback.
Head Office
Pinewood Holdings Ltd
35 Strait Street
Valletta VLT 1434,Malta, MLT
Customer Service
Phone: +44 20 80 89 80 80
Email: [email protected]
Email: [email protected] (app support)
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About BitBay
BitBay is an emerging Bitcoin trading platform launched in 2014. The cryptocurrency exchange operates from its base at Katowice, Poland. With a small but efficient team of 200+ developers, designers and market experts, BitBay today caters to close to one million active users. The third largest cryptocurrency exchange in Europe allows for FIAT deposits and withdrawals in USD, EUR, and PLN
Having annual volume of BTC 547 000 and managing 125+ transactions per minute, BitBay is committed to providing user-friendly professional trading tools for not just Bitcoin but other cryptocurrencies like Ethereum and Lisk. Other cryptocurrencies that can be traded on the exchange include Dash, Bitcoin Gold, Ripple, Zcash, Golem, Tron, Neumark, Augur, OmiseGo, and TenX.
On the website, you can start with registering a free account. The Bitcoin and digital currency exchange’s homepage lists market stats of the currencies. One can also exchange currencies, deposit/withdraw and access to exchange market on the official iOS and Android app. When opening an account, you can deposit money through bank transfer, and while withdrawing you can do through bank wire, in ATMs and Polish post offices. Making deposits in cryptocurrencies by wire bank transfer is free. The Fees section on the website has a table of fees for crypto transactions and withdrawals. New users note that the minimum order size is €5 for Euro denominated trading pairs and $5 for USD denominated trading pairs.
Besides operating an internal FIAT exchange, BitBay has developed a Pro version for professional traders. It gives advanced tools, MACD and RSI indicators; access to various types of charts; and a drawing mode to analyze the trend. There is also an express cryptocurrency exchange called Bitcantor for facilitating fast transactions in Bitcoin, Litecoin or Ethereum. The user-interface is simple making it fast and effective. For allowing users to accept Bitcoin as a payment, the company has launched BitBay Pay. It acts as a payment gateway and facilitates international transfers in a jiff. Add to that BitBay Cash, enabling conversion of cash (USD, EUR, GBP, PLN) into cryptocurrencies. For more information or queries on new account, form, withdrawal, deposit, cancellation, or others, reach the BitBay support.
