Find below the customer service details of BHLDN. Besides contact details, the page also offers a brief overview of the wedding dress retailer.
Head Office
5000 South Broad St,
Building 15,
Philadelphia, PA 19112
United States
Customer Service
Phone: 1-888-942-4536
Email: [email protected]
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About BHLDN
Which bride don’t wish for an elegant wedding dress on their special day? There are countless choices in retailers available today. Making weddings more memorable is Philadelphia-based BHLDN (shorter of Beholden). The American clothing retailer was founded in 2011 and is part of the Urban Outfitters, a multinational retail corporation with operations across US, Europe and Asia. BHLDN has an impressive collection of wedding dresses with varied colors, patterns and lengths. Find both traditional and contemporary designs with rich fabrics, adorned with ornate embroidery and beading. Both in-store as well as online shopping is available with BHLDN. You can book a virtual appointment or visit the nearest store to have a stylist help you with the fitting and picking that perfect dress. BHLDN stores are spread across Washington, Texas, Illinois, California, Oregon, Connecticut, Pennsylvania, Massachusetts, Minnesota, Georgia and New York. For a lesser stressful experience, shop from the online store.
While the homepage showcases some of the latest and best designs, you can navigate to the New section to see all the recently launched. Products you can shop include wedding dresses, bridesmaid dresses, flower girl dresses, gowns, plus-size wedding dresses, bridal lingerie and wedding jumpsuits. Additionally, you will find a collection of formal dresses and guest dresses. Being a one stop shop for everything that shouts wedding, you can also shop for bridal shoes, jewelry, veils, clutches, belts, and wraps. On each product page, you can see the dress from various angles on a real life model. There is a description along with fit information and material used. If confused on the size, there is a size guide with body measurements. Filter products on the category by color, size as well as price. Are you on a restricted budget? Visit the Sale section to find dresses and accessories with 20%-50% discount.
Shopping on BHLDN.com can be done using Visa, MasterCard, Discover, American Express and BHLDN gift cards. Tracking information will be received after an order has been processed and shipped. Items ship within 24 hours of orders. Shipping is available for both US and international locations. Customers in the US can choose standard, express or overnight shipping method. The standard delivery can take 5-8 business days. Not happy with the purchase? You can return merchandise within 30 days for full refund. Products must be returned in its original condition with tags intact. Merchandise credit will be issued if products returned after 30 days. To start the process, access your order history on account and select the order you wish to return. You can then print your return label and follow the instructions for shipping it back to warehouse. For queries or complaints on payment, cancellation, refund, return or others, reach the BHLDN customer service.
