Contact of Belpochta customer service (phone, email)

Find below the customer service details of Belpochta, Belarus. Besides contact details, the page also offers a brief overview of the postal company.

Head Office
10, Nezalezhnasti Ave,
220050 Minsk, Belarus

Phone: 154
Phone: +375 33 3000 154
Phone: +375 44 5900 154

About Belpochta
Belpochta is the primary postal service provider of the Republic of Belarus. Though the postal history traces back to several hundred years, the current organisation came into existence in the year 1995. Headquartered at Minsk, Belpochta is fully owned and operated by the Government of Belarus. Belpochta offers post, parcel service, EMS and logistics with a workforce of more than 20,0000. The transport and logistics wing boasts a fleet of over 1,500 vehicles and 1,000+ postal routes. Besides postal services, Belpochta also provides banking, insurance and financial services. Add to that philately and products designed for small and large businesses.

You can book a post or courier at any of the nearest outlets that can be located on the website. For sending postal items within Belarus, you can choose from standard mail, express mail and priority mail. The Economy package has a single tariff for shipping items within Belarus. There are small to large size options for plastic envelopes and corrugated carboard boxes. For faster shipping choose EMS that has affordable rates and safer handling. The EMS network reportedly covers over 3,000 postal facilities and 22,400 cities. With EMS you can expect documents and goods to be sent across Belarus within the next business day. Choose First Class mail for priority forwarding. This is apt for written messages, documents and printed materials. Posts can be sent to an address, branch or a PO Box. Standard mail and EMS options are available for sending mail outside Belarus as well.

As for parcels, all postal outlets accept up to 10kg. If you plan to send more than 10kg, there are few dedicated branches that you need to do the booking. Just so you know, there is Express Courier that is perfect for goods weighing up to 7kg. The express booking ensures delivery within 3-4 hours within Minsk or major hubs. Postal items sent through courier cannot exceed weight of 30kg. The rates vary according to the destination and weight. If you cant make a booking at an outlet, you can place a request for home collection as well. You can track every stage of the shipment through the reference number right on the website.

Like other postal service providers, Belpochta facilitates postal money orders as well. You can send money to friends or family across Belarus. The same can be sent to an address or to closest branch. International money order to certain regions as well is made possible. Funds can be transferred electronically or through postal network. People also visit Belpochta for payment of pensions and allowances. Additionally, you can open a bank account or a term deposit at one of the branches. Are you a stamp collector? Explore the collection of postage stamps, commemorative stamps, postcards and a range of others online.

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