Head Office
Avira Operations GmbH & Co. KG
Kaplaneiweg 1,
88069 Tettnang, Germany
Customer Service
Email: info@avira.com
Email: support@avira.com
Phone Support (premium products)
Phone: +61290373861 (Australia)
Phone: 1 800 9290315 (Canada)
Phone: +86 4001201179 (China)
Phone: +85 2800950942 (Hong Kong)
Phone: 1 800 816281 (Malaysia)
Phone: +65 8004922187 (Singapore)
Phone: +44 8000488227 (UK)
Phone: 1 800 9290315 (US)
Phone: +49 7542 500-4065 (Other)
___
About Avira
Avira is a popular Internet security company founded in the year 1986. Founded by Tjark Auerbach, Aivra is headquartered in Tettnang, Germany and currently employs some 500 people. Avira products are available for PC, Mac, Android and iOS, and is used by more than 5.5 million users. The Avira Free Security Suite protects users from more than 4 million daily threats. It blocks infected websites and protects against worms, viruses, trojans, and spyware. With the free VPN, users can also surf the web anonymously. Additionally, there are tune-up utilities to help optimize the PC and provide a faster user experience.
There is Avira Prime for those who would like to receive all premium services with no long term commitment. Avira Prime includes Avira Antivirus Pro, Avira Phantom VPN Pro, Avira System Speedup Pro and Avira Software Updates Pro. You also can receive the free services that include Avira Password Manager, Avira Browser Safety and Avira SafeSearch Plus. Pricing plans and system requirements can be read on the website.
The Avira Antivirus Pro alone can be purchased for a 1 year license using major credit cards. Besides antivirus scanner, features include cloud protection, deep learning algorithms, anti-ransomware, email protection, intelligent repair control and device control. For business uses and protection of file servers, you have the Pro – Business Edition, Avira Antirvirus for Endpoint and Avira Antirvirus for Small Business. For securing network, servers and email, there is the Avira Antivirus Server, Avira Exchange Security and Avira Managed Email Security. You can find a reseller to purchase the products right from the website.
If you are looking to download the free Anvira antivirus or the Avira Phantom VPN, you can visit the Downloads section here. There is also a Support section on the website, should you need help with installation, license, troubleshooting, renewal or others.
Dear Sir/Madam
Having just checked my Bank Account (16/09/2019) and see that Avira have taken £38.99 from it, without my permission, I assume this Is for a subscription payment.
I have just purchased a new PC (last week) and it came with McAffee Antivirus and Firewall pre-installed, so I no longer need the Avira security, could you kindly return the £38.99 to my account.
I have been trying to log onto My Account but as I have forgotten my password found it impossible to do, when I have clicked on the “forgotten password” link I’ve received a link which cannot be opened, I am now prevented from trying as I have attempted it two many times.
Kind regards
Robert Gallon Mr
I wish to cancel my subscription for Avira Antivirus Pro
Your reference number: 88552570. I paid £29.99 and am not happy with its cover. My PC got infected with a Trojan on 5 files in chrome, which corrupted my entire PC leaving me with a £70 bill paid to a Tech who had to reboot my windows operating system and to get rid of the virus.
Could you please see your way to give me a refund on my original purchase of your product.
Not very Happy
Mrs Elizabeth Brown