Contact of Apex Legends (game) customer service

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Find below the customer service details of Apex Legends. Besides contact details, the page also offers a brief overview of the company.

Head Office
Electronic Arts Inc.
209 Redwood Shores
Parkway Redwood City,
CA 94065
Phone: 650-628-1500

Customer Service
Web: Support

About Apex Legends

Apex Legends is a first-person shooter battle game which was developed by Respawn Entertainment. The game is published by Electronic Arts, a leading game publisher with impressive number of hits in its portfolio. Almost every gamer has hands-on experience with EA’s products and technologies. Apex Legends lives up to the reputation of EA and offers amazing gameplay, an efficient progression system and optimal fusion of the elements from its various genres. Apex Legends was first released in 2019 for PlayStation 4, Microsoft Windows, and Xbox One. The Nintendo version of the game is scheduled for release in 2021. EA has also confirmed ports to the Android and iOS devices, which will be released in 2022. Work on the game was started in 2016, and the entire project was kept a secret, until the launch. In 2019, when the game was released, it came as a pleasant surprise to millions of gamers, who were expecting the third instalment to the Titanfall franchise, but instead got an entirely new game. The game has been positively reviewed by the critics and was considered a worthy competitor to the Fortnite Battle Royale by many. The game surpassed 25 million players in the first week only, and the number of users grew up to 50 million in the first month. In 2019, EA announced that the game had already catered to an audience of 70 million players.

When the game was launched, it took over the hits like PUBG and Fortnite. Apex Legends generated $92 million in the first month. Each character of the game took 16 months to develop and test before they were finally added to the game. The game features squads, each consisting of three players, which use inbuilt game characters known as Legends. Since its release, the developers have added single and two-player squads too. Game is monetised through loot boxes and other microtransactions. Players do have to spend real money on many cosmetic items such as weapons and outfits. Every match has 20 three-player squads, and every player on the squad gets to choose one of the fifteen characters. Every character on the game has a unique design and ability that provides a variety of skills to each squad. Somewhat like PUBG, the players are made to sit in an aircraft, which flies over the map and players have to jump on the location of their choice. For better coordination, every squad chooses a ‘jumpmaster’ who initiates the dive out and lands in concurrence with other squad members.

Like many other EA games, Apex Legends is available for sale on Origin. Origin is the distribution and sales arm of EA, and the website sells all the games that have been published by EA. You can log into the website using Your EA user id and password. The game is available for Windows and purchasing it is easy. Click on the ‘buy now’ bar on the page and make payment. The payment methods on Origin vary as per the currency and location. If you own an EA gift card, you can redeem it to purchase the game. If the gift card has a higher value than the price of the game, the remaining balance will be adjusted in your EA wallet. If the gift card has a value lower than the price of the game, you will have to pay the remaining amount using another payment method. Your purchase history is available in your EA account. 

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  1. I’m so sick of this new updates every single time and getting kicked out of games because of all these code leaf errors? When is this going to get fixed ? Never happens with any other online game I play only respawn and apex legends, so over this game because of all the errors.

  2. Jason Machen Reply

    I have been playing Apex Legends since day one, season 0. My family and I have spent hundreds of dollars on the game. I personally have spent over $400. Not to mention my wife and son. The stuttering is so bad in season 10 that the game is unplayable. I find it more than frustrating to not be able to play my absolute favorite game. This has been a problem since season 9. It is a known issue. I am very close to uninstalling and never coming back.
    Also, what is the deal with heirlooms? None for me or my family and I’ve played so much and opened so many packs.
    What is the plan for addressing these problems?

  3. Having network issues or bugs in the game where it kicks you and then getting abandon penalty is just totaly stupid fix this crap!!!!! Also deducting points for something that is respawns fault… Apex is a great game bitnyou guys need to fix this crap asap… Your going to lose a lot of support if there isnt anything done about this major server issues

  4. Chayton Struck Reply

    I believe a lot of people agree with me but every server I play on is laggy and makes me not want to play the game anymore… And what is up with the new gun rampage literally four shots and knocked. Why didn’t you put that with care package weapons instead of the spitfire?

  5. Lifeline is literally the only character without a defense mechanism. When the shield was implemented it helped a bit. But when it was taken away, it really made her weaker. She’s a strong asset to the team, but is pretty much defenseless—can you guys do something about that?

    Also, Bangalore’s smoke truly causes more harm to her team than anything. What if when she deploys her smoke, only her team can see the enemies via infrared without requiring a special scope? Or at least can see each other?

  6. I am sick and tired of putting money into a game and then can’t play a single match in 4 days of trying because the servers are bad.

  7. Why when you play trios , you end up single player all the time. Real annoying. Have a single player mode for singles. Trios is not single player. Waste of time. Odds are against you straight of the bat. I just keep leaving games. So does everyone i know that plays.

  8. For the past week ive been receiving the error code:Wheel, and I’ve continuously been kicked out of servers mid game, including the firing range. The platform that i have access too is the ps4. This all started after i put actual money into the game its never happened before so i want to know how to get this fixed.

  9. Please get rid of worlds edge it’s actually so boring and I actually hate playing the game when the rotation for worlds edge is up. As a community I can say that none of us like it I understand it’s for the og’s but at that point just bring back kings canyon and actually dispose of worlds edge.

    • Kenneth bellerose Reply

      There’s this spot on the Kings Canyon map that is unnamed and I personally believe and speaking for many others that the small little town near bunker should be named ‘Little Town’ I see many people come to this place because possibly of the very high loot quality and conveniency of the location. And honestly I see more people land here than other popular landing choices. If it were up to me I would’ve implemented the name very long ago. In the end it’s fun and fitting

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