Head Office
Level 5, 12 Madden Street,
Auckland, New Zealand
Customer Service
Phone: 1300350401 / 1800 655 628 (Australia)
Phone: 0800 765 80 (Belgium)
Phone: 1 800 311 1512 (Canada)
Phone: 0800 901 780 (France)
Phone: 0800 1844 519 (Germany)
Phone: 800 968 645 (Hong Kong)
Phone: 800 873 550 (Italy)
Phone: 0800 144 129 (New Zealand)
Phone: 800 101 30 19 (Singapore)
Phone: 900 98 45 82 (Spain)
Phone: 1800 311 1512 (US)
Phone: +64 9 308 7479 (others)
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About AirportRentals
Renting a car is a travel essential for many. The car rental industry has been developing at a quick rate. One of the players catering to those frequently travelling on air is AirportRentals. The website AirportRentals.com, operated by Car Rental Public with headquarters at Auckland, New Zealand, makes booking a car an hassle free experience. It allows travellers to book a vehicle from over 50,000 pick up locations, many strategically located at airports and city hubs. On the website, users can compare as well as book deals. There are no booking fees and other hidden charges.
Searching for a car can be done by entering airport, city or town, along with the pick up and drop off time. AirportRentals claims it has successfully booked more than a million car rentals in 2000+ locations across 150 countries. Some of the top locations include Australia, Canada, New Zealand, UK, US, Germany, France and Mexico. When using the search tool, users will be shown the available options including the vehicle models, fuel type and other related information. To confirm a booking, you will need to register on the website. Upon registration you can login to view or manage reservations.
Some of the popular car rental companies listed on the platform include Budget, Hertz, Sixt, Avis, National, and Enterprise. You can filter options by price, number of people and car type. Most locations will offer popular car types like mini, compact, SUV, vans, luxury vehicle, and cargo vans. You can also choose manual or auto transmission. Users enjoy low cancellation fee, collision damage waiver, insurance and breakdown assistance. You can also read the reviews left by other users before confirming the booking.
Registered users can login to their account on the website or smartphone app to view confirmation, edit details, change dates, change vehicle or cancel booking. Payment for booking can be made using Visa or MasterCard. While some rental companies on the platform will require full advance payment, others will not demand one until you pick up. If cancelling, note that the amount of the cancellation fee depends on the rental company. There might also be penalties if returning the vehicle after the drop off time. Do read the terms to know the late return policy. For complaints or queries on booking, cancellation, refund, or others, reach the AirportRentals support.
