Office Address:
Xidan Civil Aviation Building
Chang’an West Street,
No. 15 Beijing, China 100031

Support:
Phone:+86 (10) 95583

Flight Status
To check Air China flight status online click here

Baggage Information
Carry-on Baggage: For First and Business Class, up to two pieces of baggage are allowed per passenger. For Economy Class, only one piece of baggage is allowed per passenger. Each piece of carry-on baggage must not exceed the maximum dimensions of 55cm.

Checked Baggage: Each adult or child passenger is allowed to check in up to 20 kg of baggage for free. Business Class passengers can carry up to 40 kg. Passengers flying to US, Canada and Brazil can check in up to two pieces of baggage with weight of 23kg each. Business Class passengers can carry two bags with 32 kg each.

Lost Baggage
To trace lost baggage click here

Phoenix Miles
Phoenix Miles is Air China’s frequent flyer program. You can earn miles every time you fly with Air China or its partners, including during when booking hotels, hiring car and others. To enroll right now click here

About Air China
air-chinaAir China was founded in the year 1988 and is one of the world’s largest airlines with its headquarters in Beijing. It operates from its main hubs at Beijing Capital International Airport; Chengdu Shuangliu International Airport; and Shanghai Pudong International Airport. Air China covers over 243 routes in 28 countries providing more than 6.000 weekly flights.

In the year 2007, Air China joined Star Alliance, the world’s largest airline alliance. The same year the airline’s frequent passengers club crossed 6 million. Air China has been listed among the World Top 500 Brands 2007. The Air China brand has also been named as one of “China’s Top Ten International Brands” by the Financial Times of Great Britain.

Destinations
Air China’s destinations include London, Paris, Munich, Milan, Rome, Athens, Madrid, Moscow, Frankfurt, Stockholm, Kuwait, Dubai, Karachi, Delhi, Kathmandu, Lasa, Jakarta, Singapore, Kuala Lumpur, Bangkok, Ho Chi Minh, Rangoon, Chengdu, Kunming, Xiamen, Nanning, Hong Kong, Seoul, Osaka, Fukuoka, Taibei, Tokyo, Hiroshima, Sendai, Sapporo, Hiroshima, Sydney, Melbourne, Vancouver, San Francisco, Los Angeles, New York and more.

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Last Update: September 18, 2024