Contact Samsung Australia: Find below customer service details of Samsung Australia, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for queries, complaints or feedback.
Head Office
Samsung Electronics Australia Pty Ltd,
3 Murray Rose Avenue,
Homebush Bay, NSW 2127
Customer Service
Phone: 1300 362 603
Email: [email protected]
About Samsung Australia
Samsung Electronics is one of the largest technology companies in the world with operations in 68 countries, employing more than 190,000 people. Founded in 1938, Samsung has separate business units spanning Visual Display, Mobile Communications, Telecommunication Systems, Digital Appliances and IT Solutions. Samsung products sold across Australia include smartphones, tablets, wearables, televisions and home appliances. You can locate a store nearest to your address using the Store Locator on the website. Samsung stores are found across Sydney, Melbourne, Liverpool, Erina, Brookvale, Preston, Doncaster and Cannington, to name a few.
You can visit the official website to learn about Samsung products or to register your newly purchased product to keep track of service or warranty. Under smartphones, you have a number of series, including Galaxy S, Galaxy A, Galaxy Note and Galaxy J. Other products you will find include QLED TV, 4K UHD TV, LED Monitors, Home Theatre, Sound Bar, Blu-ray Players, Vacuum Cleaners, Air Conditioners, Washing Machines, Microwaves, Refrigerators and Cooking Appliances. If you prefer to shop online, you can visit the official Samsung Australia e-store to pre-order products or purchase popular models that have been introduced in the market.
You can purchase tablets, smartphones, monitors, wearables, home appliances and accessories. Payment for purchases can be made using major credit cards. Also shoppers enjoy 0% interest for all eligible purchases through Samsung Finance. Most products come with free shipping. You can track status of same on the website. Also, you have 14 days to return the item if you changed you had a change of mind. Post-purchase if you had concerns with damage or faulty product, you can visit the service center to have it repaired or replaced. If you are a Samsung Care customer, you will receive priority queuing, accidental damage cover and premium phone support. For more information or queries on store locations, payment, refund, warranty, manuals, service centers, or others, reach the Samsung Australia customer service.
My solar powered remote has died and I am wanting to know if I can purchase either a new remote or a charging lead for the remote. The tv was packed away for some time and a notice was coming up that the battery was extremely low and to either charge under a light or in the sun but neither worked so I must assume that it is dead.