Mahindra Head Office (2 wheelers)
Mahindra Two Wheelers Ltd.
D-1 Block, Plot No. 18/2, MIDC
Chinchwad, Pune 411 019
Phone: 020- 020- 27602222
Fax: 020- 27477227
Mahindra 2 Wheelers Customer Care
Phone: 1800 233 8883 (toll free)
E-Mail: enquiry@mahindra2wheelers.com
Mobile: sms KINE to 54646
Locate Mahindra 2 Wheelers Dealer
Looking to purchase a Mahindra two wheeler? Locate a dealer/store by clicking here. You can find a dealer/store nearest to your street, wherever you are located in India. You can enquire with a local dealer on Mahindra models, prices, warranties or other questions. You can find Mahindra dealers in all major cities including Bangalore, Chennai, Mumbai, Hyderabad, Chandigarh, Goa, Mangalore, Cochin, Kolkata, Amritsar, Bhubaneshwar, Ahmedabad, Pune, Bihar, Trivandrum, Guwahati, Jammu and Srinagar.
Locate Mahindra Service Center
To locate a Mahindra service center to repair or replace parts of your Mahindra two wheeler click here.
About Mahindra 2 Wheelers
Mahindra forayed into the two wheeler industry with the acquisition of Kinetic Motor Company Ltd. (KMCL) in 2008. Mahindra acquired KMCL for a sum of Rs. 110 crores. Mahindra 2 Wheelers in 2010 sold about two lakh units. Mahindra has a manufacturing plant located at Pithampur, near Indore in Madhya Pradesh. Besides automotive manufacturing, Mahindra operations span 17 other key industries. The company has 112,000 employees in 79 countries across the globe.
Mahindra 2 Wheelers products include Mahindra Stalio (motorcycle with 110cc engine; costs between Rs 45k to 50k), Mahindra Rodeo (4-stroke, 125cc engine scooter with tachometer, tripmeter, acceleration timer etc; costs between Rs 45k to 50k), Mahindra Duro (125cc, 8 bhp engine scooter with max speed of 80 kmph; costs between Rs 40k to 45k), Mahindra Flyte (4 stroke, 125cc engine scooter with max speed of 80 kmph; costs between Rs 40k to 45k) and Mahindra Kine (stylish scooter with 72 cc engine and max speed of 80 kmph; costs between Rs 30k to 35k).
Four months before I have purchased a new Mahindra KINE 2 wheeler from Associated Automobiles, Nachan road, Benachity Durgapur, Dist- Burdwan, WB. But till date they did not give me any insurance documents. I have already paid the amount for the insurance at the time of purchase. When I go to the showroom, they ask me to come after 10 days. I am a married woman and have a 3 year old child. This is causing a lot of inconvenience to me.
The Fuel tank cap of my duro dz is broken twice without any foul play within two monthes of purchase. The dealer at Asansol (Rupnarayanpur) West Bengal not responsive promptly and asked money for the cap. If within two months of purchase a scooter the above said incident happened then it naturally a question of quality assurance. Please look after the case.
I have purchased mahindra duro dz 4 months back and the complaint is the vehicle is giving only 20 kms mileage. I sent the vehicle to workshop with this problem but is still not rectified. Is ur company only for tall claims and duping the Indian consumers. If u can rectify the problem please do it or take back the vehicle back.
I have purchased duro from SP Motors hyderabad.I gave it for servicing 3 days back.When i went to take my scooter after servicing self was not working.they told me due to festival of bonalu all mechanic left. One Mr sai promised me he will send mechanic to my house and get it repaired.since 3 days i am calling him same reply it will be done tomorrow.i dont know when that tomm will come. I have never seen such unprofessional and bluffs in my life.
No proper response from workshop. They are ignoring their customers..also lack of spare parts, lack of skilled technicians.I think it is one of the worst scooter available in the market.Many had done mistake by seeing the tag mahindra.Customer Care Dept is not responding. Always there is no response from your workshop and they are denying customers’ needs.
I have brought new RodeoRZ one week back. The petrol indicator is not showing properly giving false indication even though the tank is full it is showing empty.
The service center people is not able to give proper solution.
With reference to complaint ID no. INB1152 dated 03.07.2012, this is to bring to your kind notice that in spite of our regular follow up our complaint is lying unresolved.
No one is ready to listen, Now I am cursing my self for purchasing vehicle from M&M.
I want to change my scooter, it gives lot of troubles. The scooter is also assembled badly. It is not suited for ladies.
Very very true usha ji, mahindra scooter giving lots of troubles. I completely agree with u. It was wrong decision purchasing mahindra duro. Also service is very very bad and they don’t have spare parts when needing replacement.
absolutely correct… No service… Service centers go on changing. We dont get spare parts at other shops…. hell lot of chance…. i also cursing myself why i purchased this scooter.
I have never seen such unprofessional and bluffs in my life
No proper response from workshop. They are ignoring their customers..also lack of spare parts, lack of skilled technicians.I think it is one of the worst scooter available in the market.Many had done mistake by seeing the tag mahindra.Customer Care Dept is not responding. Always there is no response from your workshop and they are denying customers’ needs. Please make some changes in their attitude towards customers.
Dear All,
Service response is absolutely poor. You will go mad to contact the concern person. There is no mechanism to get in touch with right person.
Very true company service worst in the industry, company officials have nexus with local service centers and earning good money ,and allowing service center to suck customers blood continously .Lucknow office officials are cracking their chairs ,buying mahindra was biggest mistake of my life.
Company top management including chairman hardly bothers about the customer, they must name customer care as employee care.
Praveen
I had purchased Rodeo Mahindra & Mahindra from your Coimbatore (Tamil Nadu) dealer last year. The right hand side mirror (maroon colour) was broken and when I enquired the sales/ spare parts section they informed me to wait for one week. Now it is almost one month and still they are not able to supply the mirror. Their attitude and after sales service is very poor. I am now regret having bought the Rodeo scooter instead of Honda Activa.
Mahindra Flyte and the other scooters from Mahindra are really bad… I really regret my decision of not buying Honda or TVS scooter. The service for Mahindra scooters is zero and bad. Worst part is no one wants to buy the scooter- it has absolutely no resale value…
Waste of money and time and it is of no use. Buy a Honda.
Yes very true Jai. I completely agree with you. We have taken a wrong decision buying Mahindra. Honda is best and Mahindra customer service is pathetic.
Sorry to say but Mahindra two-wheelers have really bad assembly system. I have purchased the Mahindra flyte in Jan 2012 & it started having the problem of petrol leak. After fixing at the service center, the average has also decreased. Also the serivce station staffs doesn’t have answers for our questions, the managemnet should look into that.
I Have Purchased Mahindra Duro Two Wheeler in 2010, but till now i have not got proper service especially in terms of pickup, brakes, lights, stand etc. i feel very bad about mahindra because they have not given me and many another people good service.
I bought your duro scooter in 2009 December, from PRAKRIT MOTORS at Vijayawada (andhra pradesh) registration number AP16 BQ 0354. From the date of purchase i am facing the problem of mileage in my duro scooter. It is giving an average of 30to35. In spite of many complaints to the dealer nothing had been done by the service dept. Scooter parts are very cheap quality. Service in Vijayawada is very poor and there are inefficient technicians.
Always there is no response from your workshop and they are denying customers’ needs. Please make some changes in their attitude towards customers.I think it is one of the worst scooter available in the market.Many had done mistake by seeing the tag mahindra. I will give 2 rating out of 10.New Mahindra Scooters are not proven yet to compete with Activa & Access, which are far better. I strongly suggest that no one purchase any vehicle from PRAKRIT MOTORS and also Mahindrs must cancel the agency as they are spoiling the Mahindra’s name.
i have purchased mahindra rodeo from chandigarh last year,i have taken that vehicle to bangalore after one month battery problem started when i contacted servicing centre at CVS motors bangalore ,the response and behaviour was very bad after a long hustle it was found that battery is faulty and exide has replaced that in the month of july, But same problem again started batery is not charging. do you have the data regarding this problem because one of my friend is also having same problem. Do i have to run again, for the poor dealers who is not having any clue of this.
i am interested in taking your dealership of mahindra 2 wheelers in kamrej,surat.
24th April 2012 i purchased the DURO at SKANDA MOTORS – Bangalore. I have never seen such unprofessional and bluffs in my life,even after 15 days i do not have registration no, road tax paid challans .. insurance.. nothing, every time we call they say that, they will call back in 1/2 hour and never calls back, today (6th April 2012) when i called up they say that, the manager is on leave and without manager they can not do any thing ???? and they will try to get the registration details on 9th April ?? i strongly suggest that no one purchase any vehicle from SKANDA MOTORS and also Mahindrs must cancel the agency as they are spoiling the Mahindra’s name ?
I want to change my scooter. Mahindra rodeo is a very poor scooter and ther company does not take care of its customers.
I have booked new duro 125cc scooter at mahindra dealer at beed in maharashtra state. Company ex showroom price is 44163/- (forty four thousand one hundred sixty three) but in advertisement & also on website your dealers make people fools by saying the exshowroom price is 47500. Moreover your aftersales service is very poor in all states of India.
Yes you r correct…After sale support of Mahendra is very very poor….am from Chennai and i brought My Duro from Trans tempo ,The worst dealer and service center. The people in workshop has no manners and they are really Bastards…..
Very true sreejith , you are right that staff people dont have manners to talk to their cutomers.
Sir, my mahendra rodeo two wheeler vehicle has got engine trouble and millage problem from past 3 months. So many times I visited the service centre in RAICHUR in Karnataka state, propritor M/s Dhanajaya Motors Goashala road. I explained the vehicle trouble but they were not giving any response.
I had purchased a “Rodeo two wheeler ” at Lucknow from the authorized dealer. It was giving just 33-35 Km/hr initially, which is not comparable to Activa of Honda giving an average of 40-45. After first service I brought it to the knowledge of the dealer. He replied it will be raised after second service, yet the adjustments were made and the average dropped down to around 28-30. I waited up to third service and I complained thereon, the dealer realized and said it should give an average around 40 km/hr. The average was again adjusted and now the average has gone further down to 25-28. I don’t understand the reason of reduction in average. It is not good when compared with other scooters. I find most of complaints on this matter. Will the company take up action to increase its average to a higher level, instead of dodging the public by giving good advertisements to allure customers. It will not increase the sale in-reality, because on the whole this scooter is not carrying a good reputation in the market based on the average. Will the company take necessary steps to improve its image and reply me or the other customers who have mentioned the facts through this post.
I have purchased a rodio scooter from the dealer of mahindra2wheelers at allahabad. from the date of purchase i am facing the problem of mileage in my rodio scooter. it is givng an average of 20 to 22. in spite of many complaints to the dealer nothing had been done by the service engineers at service centre. so many times i have complained my problem at help line number of the company but in vain. i have sent a mail to the company but no one cares about this. for what mahindra have made the customercare centre i don’t know. please give instructions to the service engineers of your company for solving my problem.
i have bought the (flyte) but it has poor mileage and petrol was evaporating and wiring was burned and very poor service
Would like to know the details about how to get a dealership for your 2 wheelers in state- Utter pradesh, distt.- Auraiya, city- Dibiyapur, pin code- 206244
I bought your rodeo scooter on 20th August 2010.There are so many problems that i am facing while using.I completed its sixth service on November 2011 and during that service they changed brake sho and they charged for it. My service centre is Pulimoottil Auto Mobiles, Pathanamthitta. After 2 weeks from last service it happened petrol was leaking while driving and I called the service station and seeked for their mobile service several times. But there was no response from thier side and finally one staff from the workshop section told me to take that scooter to their service center then only they will repair it. Always there is no response from your workshop and they are denying customers’ needs. Please make some changes in their attitude towards customers.
I have sent 12 e-mails & a letter dated 27.12.11 followed by reminder dated 9.01.2012. The letter is addressed to Mr. Rajeev Sharma, Head of Customer Care, Mahindra 2 Wheelers & still there is no response.
It is very sad for a “Mahindra Group” Company.
The same experience for me too. I suggest future customers to not buy mahindra’s two wheeler bikes.
Kinetic Scooters was taken over by Mahindras in 1998. Dealers and Service centers are continued but the service centers are instructed not to accept Kinetic Scooters for servicing. Customer Care Dept is not responding. In fact Kinetic Scooter was far better than MAhindra’s. They should have continued with Kinetic brand and continued servicing. The credibility of Mahindra would have been improved. New Mahindra Scooters are not proven yet to compete with Activa & Access, which are far better
In my life this is the first 2-wheeler i have purchased but it needs lot of care and is not fuel efficient. Also in mumbai there r not enough service centers. It is not a rough and tough vehicle and needs maintenance. basically i had to change the battery in one year itself.
I had bought a rodeo scooter before one year.initially it was ok.but as time goes unlike other two wheelers the engine used to switch off when you are on the road and poor handling.you can’t guess when it will switch off.At many time it will leave you in the path of danger.I think it is a minor fault and I seeked the dealers help but he was not able to solve my problem. Moreover the mileage was too poor.it used to give only about 30kms per litre even if you drive it in an efficient manner.I think it is one of the worst scooter available in the market.Many had done mistake by seeing the tag mahindra.
My experience with Mahindra Rodeo is the same (one year old scooter)and I am repenting on the same. The service support is very poor and the milage they offer we can never dream of. It will not give you under any conditions more than 30km/litre.
My scooter is having starting problem. You cannot start it bt self start. Every time you have to use the kick start. Every time during servicing you complaint about, but end result is same. Even their service center could not fix the problem with the head light. It may be problem in the switch or loose contact. But you are destined to live with the problem. It is not at all advisible to go with mahindra.
Would like to know the details about how to get a dealership for your 2 wheelers in Kerala at location Kottarakkara Area.
I bought your stallio bike in Dec,10 from Yuvan motors,Chennai. I list out the problem in your bike.
Bike parts are of cheapest quality.
All parts are easily rusted.
Wiring problem occur, so battery does not last long.
When Bike is not in running a stay for 2 days it does not start… self start problem
Small gap between front wheel & its cover, in rainy season, the wet sand blocks the running
Head light vibrates when bike is running
Head light does not have good focus on road
Handle when turned to right, accelerator is raised
Most of the time it shows neutral indicator but after releasing the clutch it suddenly runs away.
Most of times the neutral indicator is not showing on digital display but after releasing the clutch its stable like it is in neutral mode.
Tank size not good.
Petrol level indication not working properly.
Seat not good for long drive. Seat is hard and causes severe back pain
Tail light is not working
Self start problem, Gear is so hard and putting to neutral is not easy
Speed (pick up) after giving full accelerate reaches only 60- 65 at highway.
There is always abnormal sound during ride
No proper response from workshop. They are ignoring their customers..also lack of spare parts, lack of skilled technicians.