Contact for Indian Passport: Find below customer care details for Indian passport, including phone and address. You can reach the below contact for queries on new passport, status, renewal or delivery. Besides contact details the page also offers information and links on passport services.
Indian Passport Customer Care Contact
Phone: 1800-258-1800 (Toll-Free)
Email: [email protected] (the email should contain your name, dob, address, subject and description)
Ministry of Home Affairs
Ministry of Home Affairs, North Block,
Central Secretariat, New Delhi – 110 001
Phone: 23092011, 23092161
Fax: 23093750, 23092763
Passport Complaints/Suggestions
1) Ministry of External Affairs,
Room No. 8, 1st Floor,
Patiala House Annexe, New Delhi-110001
Tel: 91-11-23384519,23384497
Fax:23384461
Email: [email protected]
To lodge your complaint online click here
2) Shri Anurag Bhushan, IFS,
Regional Passport Officer
Trikoot – 3, HUDCO Building,
Bhikaji Cama Place, New Delhi.
Fax: 011-26165870/ 26161783
E-mail: [email protected]
Public Grievances
Tel: 91-11-23384519, 23384497
Fax:23384461
Email:[email protected]
Indian Passport.
Indian passport can be issued from more than 35 locations across India and 160 Indian missions abroad. The three types of Indian passport are: Regular Passport, Diplomatic Passport and Official Passport. The first is for ordinary travel while the second is for Indian diplomats and third for those representing the Indian government.
How to apply?
To apply for a passport, you have to obtain an application form and along with it submit proof of residence, date of birth, change of name, documents for ECNR, expired passport, passport size photographs etc. For guidelines on how to apply click here. For the fee, a fresh passport of 10 years validity will cost Rs 1000. For duplicate passport in case it is stolen or lost, it will cost Rs 2500. And for change of name or address, it will cost Rs 1000. You can submit your application form at the passport office (click here for addresses) or at Speed Post centers (click here for the nearest location). For more details or for the checklist items click here.
Download Passport Application Form
To download an Indian passport application form online click here. The guidelines for filling the form is provided in the passport information booklet provided with the form. You will have to produce your original documents at the time of submission of the form.
Passport Delivery Period
Generally it takes about six weeks for your passport to arrive. However you can apply for a new passport under the ‘Tatkaal Scheme’ in case of emergency.
Passport Status
You can now check your passport status online. You would need to select your city and enter your reference number for the same. Click here to check your passport status right now.
Apply Passport Online
To apply for a passport online click here
Dear Sir
For your kind information last year December I have applied for my parents passport (details of which has been given below) and after one
year I got the status as stated below!!
“It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week’s time
Therefore, I request you please look after this matter and do the needful at your earliest.
Thanks
With Best Regards,
Asiful
Dear Sir,
In the birth certificate of my son, the name of his father ( i.e me) has been recorded as xx whereas in his Class X and Class XII certificates the name of his father has been recorded as xx. All my academic and services records reflect my full name i.e xx. Similarly the name of his mother has been recorded in the birth certificate as xx whereas in his Class X and Class XII certificates the name of has been recorded as xx. The passport office is not accepting his application till this anomaly is sorted out and suggested for submitting an affidavit. Can you please guide me as to who should submit the affidavit; we parents individually or my son?
that is up for you to decide..guess any one of yours would work..suggest you consult with the authorites directly
how can i get 14 digit speed post no. through postal reg no.
i didnt get my passport yet after 15 days i applied thorugh tatkal sceme.
DLH T000052
Respected sir,
i’m filling my passport application can i know whose name and address should be filled in the references field.
Thanks in advance
References means neighbors.. Who should be available during police enquiry..
My father has applied for his passport on Tatkal basis on 12th Jan 2012. The status shows that police verification has not been received. Can you please advise what process I should follow now as the passport is required asap.
I have applied for fresh passport under tatkal but due to my father’s middle name(kumar)is not in my documents(10th and 12th marks sheet). for this reason my passport is not issued. what should i do? please tell me in detail. thanks
Dear Sir,
I want to renew my Passport as it is going to expire in coming days. I wanted to know what all the documents i need to submit as my address is changed recently and the old passport is having old address.
Please let me know what all documetns i can show it to them if this is the case
Early Reply is appreciated
Thanks in Advance
Dear Sam
My mother, wife and two minor sons applied for the passports (Wife’s and my elder son’s was a reissue case). They had applied on 7th Dec 2011. Police verification was done on 10th Dec 2011. Post that the online status for all was “Application has been granted and Police report submitted”. Last week it changed to ” Police report complete and rcvd on 6th Jan 2012.Passport will be issued after a clear police report” Today, my mom’s and younger son’s status is the same but my wife’s and elder son’s (both reissue cases) status is changed to “your application is under review at the RPO”.
My questions are :
1. What are the meanings of the different status?
2. The “app. under review” is it bad, i mean some discrepancy or is it a normal course of action?
Awaiting revert.
Regards and Thanks
Jasper
they are common procedures..if you dont get passport in less than 2 months..you can make a complaint
Thanks for the revert.
Hi Jasper,
Just saw your message. I am also getting the same message “Passport application is under review at regional passport office”. Mine is also the reissue case.
Can you please let me know if its a normal status or if its some issue.
Did you get your passport?
Regards,
Rajesh
Hi Friends,
After how many days of this status did you get the passport. My Passport status chaged to the same on 28th February 2012
Regards
Padmaja
Did you receive your passport?? Mine is saying the same for past 2 weeks, I went to the RPO but no one entertained, asked me to wait instead. This is so frustrating, I don’t know where my application is, what does the “under review at RPO” means, its been more than 2 weeks I am seeing the same status, have any one of you received your passport till date. Its 2nd Apr and I need to fly on 2 May, but I still don’t see any hope to get my passport before date.
Renu,
Is there any update? We filed application for my kid on Feb 16 and are seeing this status for over a week now. Travel is pending because of this.
Thanks,
Suresh
Nope, none till date, still waiting. If I don’t receive it till next week, I am going to RPO again :(
i am of 22, can i apply for fresh passport under tatkal scheme
yes you can
Sir,
I applied for the passport under general in sept 2011. More than one month back,it was granted but the final signature is still pending so I have not received it till now. Is there anyway to convert it to tatkal?
Sir,
I applied for the passport under general in sept 2011. More than Three month back,But Still My passport is pending and I have not received it till now.
hi,
i had put application for passport surname & address change after marriage in end of Dec’2011, Mumbai. But since we were out of town so the police verification got rejected and from there it has been sent to SP2 office & now they say it will be sent to Worli office in 2 days. What is the next procedure? what documents & form should be submitted again? do i need to take online appointment or fill anything online?
please help. much appreciated.
please visit passport.gov.in for more details
Dear sir,
i had applied for the reissuance of my lost passport at Ghaziabad RPO.The application date was 13th october 2011 and its now almost three months. Since i am in PSU, i have already submitted the reqd annexures along with reqd documents which ensures police verification not required. But still the reissuance of my passport is pending as the lost passport was issued by kolkata rpo and clearance is awaited from them.
I have submitted the fresh passport form on 17.11.2011, however the police inquiry was rejected for some reason. I had submitted 3 forms of personal particulars again and the police re-verification was done. It has been 2 days since the police verification was done and now the status is showing ‘File Reference Number (DLH-A*******-11) is either wrong or Information NOT available’.
What does this status mean???
enter the correct file number and date of birth..
Hi I applied for renewal of passport on 27th dec. 2011. However my online status shows “police verification not received”.
I want to know whether for renewal of passport the police verification process is initiated by the passport office or do I need to do anything?
you dont have to initiate anything..it is just a status message..once application is received..the local police station will contact you
Respected sir/madam,
I have applied my son’s passport on Jan, 2011. File Reference Number:xx. The police verification has been completed. But until now I have not received my Sons passport. When it will be delivered pls guide me… Or can i apply again with the same file number in Tatkal basis….???
Dear Sir,
I lost my passport. When i was trying to file an FIR in the police station, they dint accept my complaint.
hi my daughters application DLH M027735 -11 is under process for last three months now … pl help .. how long would it take for the passport to arrive
Dear Sir,
I have received my fresh passport after a long wait of 6 Months. And now the photo in my passport is not cleared.
dear sir
I need a PCC (police clearance certificate) for a fiji visa.
I have applied for fresh passport on 11/11/2011 at my DPC (Dharmapuri).
Its almost been 45 days but still I am yet to get a call for Police Verification.
Personally I checked at District Police Office but they are yet to receive the file.
A person working near to my office has absconded and taken away my money. I have his passport number. Can I get his address and other detail? Please give me feedback in this regard
you got to complain at the nearest police station..
I have applied for fresh passport on 17.11.2011 and police verification was completed with all documents. After 3 weeks the status showed ‘police report incomplete. please submit 2 copies of your personal particulars form to RPO’. I have submitted the 3 copies and after 2 days the status showed ‘personal particulars form is submitted for reverification to authorized group’. It has been 1 week since this status is showing and no one has come for Police Re-verification to my house yet.
I work in MNC and may be required to start VISA processing as early as end of next week.
Is there any way this request can be converted to TATKAL?? How can I get this process completed as URGENT case?
please visit the nearest passport office on converting your application to Tatkal.
I had applied for my daughters passport on tatkal schme on 4.12.2012, now when I checked with reference to the file no it shows the passport was ready, but it will take 3-4 days to reach to my house before that I want to know the passport, date of issue and date of expiry, as I am leaving in Nigeria my comapny needs this to prepare thier visa so please guide me how can I get.
Hi,
My wife applied for passport when she was in kolkata and after that she got shifted to bangalore for job. The passport got returned from her address as no one was there in the residence. Please let me know the procedure to get the passport. currently we are residing in bangalore.
Sir, I have applied for passport on 14.11.2011 and the status showed “passport was ready on 21st” and later on dec13th I got a letter from rpo to furnish my birth certificate.I went to the passport office and submitted my birth certificate on 14th of dec and asked the officer whether everything was ok atleast now or not. Later on 23rd police verification was done and I havn’t received my passport yet…:(( I need my passport for my further studies as soon as possible. Pls hlp me…
Thanx!
sometimes passports are dispatched early..for some late..it depends..if you wanted it urgent you should have applied under Tatkal.
Sir, I have applied for passport on 14.11.2011 under tatkal scheme and the status showed “passport was ready on 21st” and later on dec13th I got a letter from rpo to furnish my birth certificate.I went to the passport office and submitted my birth certificate on 14th of dec and asked the officer whether everything was ok atleast now or not. Later on 23rd police verification was done and I havn’t received my passport yet…:(( I need my passport for my further studies as soon as possible. Pls hlp me…
Thanx!
Sir,It was under tatkal scheme.
Hi,
My application status is showing as “It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week’s time” from past 2 weeks.. I need my passport urgently to travel to united states. Can i convert my application into Tatkal now to get it faster? Also i have an urgency letter given by employer.. Will that help? Which one would be better to go either with urgency letter or with Tatkal? Please suggest me.. Thanks in Advance!
Thanks
Srini
I had applied for fresh Passport under tatkal on 27th Dec,2011.My application status says “application is under review at Regional Passport Office.”
My husband applied for renewl under tatkal on 29th dec,2011 and his status says “Passport application has been granted to applicant on 30/12/2011. Your application is under processing. You would receive an email/sms once the passport is dispatched.”
what is the difference b/w these two.
Which is ahead??
in some cases the applications are delayed due to late verification..chances also could be that the website has not yet updated the status..
My wife and daughter’s passports have the same issue as yours. I am getting the status as ‘Your application is under process’ . Any idea how many days it took for you to get the passport? What’s the next status you got?
I found spelling mistake in my address on front page of passport:
Village Name: In place of ‘P’…’R’ printed.
Could you please help me out of this..?
I found spelling mistake in my address on front page of passport:
Village Name: In place of ‘P’…’R’ printed.
sir i received my passport one month back .we shifted to new house near by.is it required to change the address on passport .will it be a problem later.
it shouldnt be a problem
Hi,
I had submitted my passport application form in April, 2011 at Hyderabad Passport office. Inspite of 8 months still i dint receive my passport and the status is same as : “It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week’s time”.Please help me..
File Reference Number : HYD-H012028-11