DTDC Courier & Cargo – Cochin: Find below contact details of DTDC Courier & Cargo in Cochin, Kerala, including phone, email and address. You can reach the below contact for queries on DTDC couriers, tracking shipments, international consignments, delivery status, complaints or charges in Cochin.
DTDC Cochin Office
Door No. 43/1602, Opposite North
Railway Station Road, APM
Building, Cochin – 682018
Phone: 91-0484-3048193/94/99
Fax: 0484-3047771
Email: [email protected]
DTDC Head Office (Bangalore)
Phone: 080-25365032, 25365039
Email: [email protected]
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DTDC Online Tracking
To track your consignments sent through DTDC click here. You need to type your DTDC consignment number.
Locate DTDC Office
To locate a DTDC office nearest at your address in Cochin click here. You just need to type your pincode to get office locations in Cochin.
About DTDC
DTDC Courier & Cargo Ltd was established in the year 1990. DTDC handles close to 100 million shipments each year. Customers also have the privilege of tracking their consignments from the DTDC website. This tracking is also available to GSM and CDMA mobile users. DTDC delivers close to 10.5 million parcels per month to customers around the world. Read More
Dear Sir,
We are writing to lodge a complaint about the service of your DTDC franchise in Kollam,kerala. We have been regular customers of DTDC and have availed of your services many times in the past. However, of late, we have been extremely unhappy with the service and
behaviour of your franchise in kerala, Kollam, ( mevaram ) pin : 691020.
On many occasions, we have found that the staff at your franchise are very rude and uncooperative. They do not listen to customers properly and often behave in a very arrogant manner. This is extremely disappointing and has led to us losing faith in your franchise. We have already complained to the hr manager of kollam about the situation, but there has been no improvement. The franchise continues to engage in bad behaviour. The lady staff there are still very bad and unprofessional in their behaviour. They keep arguing with us every time we go there. They do not give us proper respect or behave properly with us. They are also not doing their work properly. This is causing great inconvenience to us.
Please let me know the tracking details of consignment no:D76006606.It shows that it is ordered on November 5th from Mumbai. But yet not reached on destination. Tracking details shows that it had been reached at chochin hub.I noticed that it is hold there for few days in the Tracking details. The destination is Trivandrum. Not yet progressed for few days. Please notify it and help me to reach the destination as quickly as possible. Thanks.
DTDC- Kochi branch is totally irresponsible. Parcel with tracking number -P43960812 was send on 5th December from Pune and the courier reached at Kochi hub by 6th itself. Today is 12th December and the product is not delivered yet. No proper status is updated in the tracking service of DTDC.
No one contacted me until today for this parcel. I tried to contact all the DTDC service centers at Kochi. The man at the DTDC service center(Kochi-palachuvadu) firstly said that they not received the product, after I arguing they said that they returned back the product because I was not reachable. Actually I didn’t received any calls yet and no status updated in the tracking service. I am wondered how irresponsible people are working at DTDC.
This is my worst experience from a courier company.
I am unable to reach custom care to register complaints, none of their telephone numbers are working.
Theft by dtdc…i was sent a courier thru dtdc contaning cosmetic items and when I received it, it was opened and two of the items were missing..when I enquired with the local dtdc office, they informed that according to their records the courier weighed 2.3k at the time of booking but only 2.1k after processing in their cochin depot. So even dtdc is aware that their Cochin depot is stealing from couriers and yet not doing anything..
AWB NO. V36626986
I would recommend that you train ur staff in civility and to be customer oriented
The above courier was delivered to me today, 15.04.17.
While trying to identify the origin of the parcel, the agent throws on the parcel the sheets to be signed. Once signed and returned, he throws another piece of paper, which indicates the value of the parcel.
I wonder if u train ur staff in a handball court?
A bit of better manners from your delivery agents side would serve your organization better.
Parcel with tracking number Z10076758 is not delivered until today whereas the tracking system shows it is delivered. No one contacted us until today for this parcel. I tried to contact all available telephone numbers with no success. This is my worst experience from a courier company. I am unable to reach any of their telephone numbers as none is working.
Myself, Anoop from Kerala. I have made a shipment with total weight of 2kg 290 grams.
Consignment Booking number is R23064273 dated 19.10.16 from Payyannur ( kerala ) Dtdc Branch with Branch Code ( OF 1289 ). Consignment is not yet delivered to the party while the tracking system says it delivered on 8th november…usually i get my courier delivered in mumbai in 4-5 days from kerala…it is almost after 20-25 days the delivery status showed ” DELIVERED ” but the POD with the DTDC branch is not clear and the person did not get the courier till date. It have Certified Organic Chilly Powder, with all expense, my cost will be more than 4000rs for 20 packets including courier charges , my purchase as well as travel charges and more than 5 times to local branch for status enquiry etc etc. Please return my box or give me proper compensation for the box…DTDC is failed to deliver my stuff with improper handling and all and is not able to track as of now..and when i spoke to Mustaq, DTDC GM, Mumbai, he easily said that it is either lost or sent back …is this your responsibility ? how can we people trust such nasty courier service ? is this the way you make profit ? Another wonderful policy of DTDC is that they never pick calls….. to avoid confrontation with the people.here with i am attaching my booking slip and screenshot of booking slip. please return my courier or give me proper compensation otherwise i will be forced to move to consumer court with all the proofs and communication made with dtdc officials along with call recordings. attaching a copy of this mail to maximum dtdc officials
DTDC is the one and only irresponsible courier service in India. I have send a courier on 8-Nov-2016 from bangalore to Cochin. The consignment is not delivered even after 3 days.No status is updated in the tracking service of DTDC. At the time of booking, they assured delivery in 2-3 days.In tracking system , they have modified the booking date as 10- November-2016, two days after the actual date.
I have not received my consignment booked on 29th of Nov 2015 from Delhi to Cochin . Pod number is Z74020602. While tracking
shipment in the net , it is understood that the consignment is still in Delhi even after 13 days. Please let me know the status
I am really upset to inform how irresponsible your so called DTDC courier is trying to cheat the customers. I had a courier with consumer number C638080865, from Chennai. From tracking the courier, I learnt that it was here in Kakkanad on Wednesday, November 11, 2015, early morning. I contacted two “DTDC” offices in Kakkanad and they easily said that it is either lost or sent back. Is this your responsibility? How can we people trust such a nasty courier service like yours? Lot of people have been complaining about thefts in the the reputed DTDC. Is this the way you make profit? By stealing goods of consumers…..
This is my second experience with “DTDC.” If I dont get my consignment by Tuesday, I am going to register a complaint in consumer court on Wednesday whatsoever.
Another wonderful policy of DTDC is that they never pick calls….. to avoid confrontation with the people.
I had purchased a airbed for my bed ridden mother from Kosmochem. The item was despatched on 11Aug 15 from Mumbai. The item has not been delivered till 18Aug 15. I have received many flimsy excuses from the customer support but no genuine effort is being made to deliver the item. Pathetic service. Avoid DTDC
The worst experience I ever had from any courier service. I am a regular online shopping customer. I have used several courier service companies. But DDTC is the worst of all. They dont even pick up any phones. WORST WORST WORST. DONT EVER USE DDTC. AVOID DDTC at any cost. Its better we go and deliver. I haven’t got the parcel yet. Now I belive that I will never get it. I will go for a Cash back at the website.
DTCD I presume is the acronym for desk to desk courier. From my experience, you’ll need to not only rechristen your company, bot perhaps also undertake a slew of measures to reinvent yourselves! I am a senior citizen and I was sent a courier from Mysore last week. Your local agent informed me that I have to pick it up. When I protested, he hurled the choicest abuses at me and hung up. I wonder what criteria you use to appoint your agents, but if it involves skill in arrogance, discourteousness, and use of expletives etc, your Charlie in Kannur will not only take the cake but the whole bakery
I have sent a courier from Bangalore to Kochi on June 8th, the courier reached cochin on 9th and not yetdeliverd to me. When I tried to contact customer care nobody is there to pick the call.
I NEVER EXPECTED SUCH A POOR QUALITY OF SERVICE FROM DTDC.
I send one parcel on 29th April 2015 from Kerala to Bangalore. Till today 13th may 2015 its not delivered, such a waste response from Customer care. I contacted local centre after that contacted Alappuzha HO so many times, till now no response and poor responsibility. Please DO NOT select DTDC for any valuable item delivery.
Dear sir,
I have not received one consignment booked from whaaky consignment noI00945147 . I am submitting this complaint to you with deep dissappoinment of the irresponsible attitude of DTDC. The product was dispatched and even then you are not making any calls. if i try to contact the custmer care, line is very busy. i want my product as soon as possible.
Now, we have only one request to you,
please let know the status of our above consighment and please confirm whther you will deliver or not thank you.
Dear Sir/Mam
Please let us know about traking details of consignment no R16892324/21.01.15. Please provide the consignment not scanned copy for our verification of courier.(received signature)
Request you to kindly arrange to send all the POD’s from January 1st to till date.
We are not received any POD’s from your side. Kindly send the same or we are not release the payment. This is very important matter.
Please arrange this month all POD’s
K S Ganesh
Pneumatics India
Kochi
Sunil Caiter 9447209660 15/11/2014
I have sent a courier from Edappally Kochi on November 8th to Bangalore, the courier has not delivered till November 15th.So many times I call and talk to the customer care,but When I tried to contact customer care today nobody is there to pick the call.
I have sent a courier from Bangalore to Kochi on July 6th, the courier has not reached Kerala till July 12th. When I tried to contact customer care nobody is there to pick the call.
I NEVER EXPECTED SUCH A POOR QUALITY OF SERVICE FROM DTDC.
Sir,
I have not received one consignment booked from kuttipuram under no.610777934 dt 11.04 13.
It was addressed to Feroke . The cover has reached your Calicut office on 12th and they have confirmed it. But till date they have not delivered it in my adress and when I enquirerd they were giving lame excuses. This is the usual practice from your Calicut office and before this three times ,I had to go and collect it from Calicut.
If you cannot delver it in the given adress, I wonder why you are accepting the parcel. The consignment was of heavy demand for me and I had informed it in your Calicut office on 12th and 13 th about this .They assured me that it will be delivered somehow before 13th evening. But they did not keep up the promise and are not attending the phone calls.
By your this type of act, I have incurred heavy loss and please let me know what I should do or should I move legally against your company.
Expecting your immediate reply,
Azher hassan.
Extremely bad service.
Dear customers please keep away from this service.
Dear Sir,
I am submitting this complaint to you with deep dissappoinment of the irresponsible attitude of DTDC.
The item was despatched on 15/02/2013 from your Kunnamkulam
agent ( Thrissur Dt. Kerala) under your tracking No. D-12143070 to My Delhi address i.e Flat No. 305, Hastal, New Delhi- 110059.
Eventhough, we have paid 1400 Rs. your above said agent gave us the reciept of only 100 Rs.
Any way, now allmost 10 days passed, so far our consighment has been not yet deliverd , We have contacted your Agent many times, but we have not got any good response from your side,
Now, we have only one request to you, please let us know the status of our above consighment and please confirm whther you will deliver or not
Sherif.A.A
0091 8826789222
The worst experience I ever had from any courier service. They dont even know how talk to people. I had the worst experience from Payyanur branch DTDC. Poor delivery area. Please dont send courier by this courier service, its a burden to the receiver.
Dear Sirs, Please let us know about traking details of consignment no R07226903. Please provide the consignment not scanned copy for our verification of courier.