DirecTV Head Office
El Segundo, CA
New York, NY
Denver, CO
United States
DirecTV Customer Service
> Customer Service Support
You can reach the below numbers for technical support or help on DirecTV services, packages, channels and more.
Phone: 1-800-DIRECTV
Phone: 1-800-531-5000 (home users)
Phone: 1-888-200-4388 (business users)
Phone: 1-800-779-4388 (TTY)
New Orders
You can reach the below numbers for new orders of DirecTVproducts.
Phone: 1-888-795-9488
Phone: 1-888-777-2454
International Packages Support
Brazilian: 1-800-613-4645
Mandarin: 1-800-378-5023
Cantonese: 1-800-378-5139
Filipino: 1-888-291-1335
Korean: 1-888-777-2145
Russian: 1-800-378-7169
South Asian: 1-800-378-4179
Vietnamese: 1-800-378-4169
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DirecTV Account
To pay your bill, to upgrade package, order movies or to view your statement click here.
DirecTV Rewards
On information on DirecTV Rewards through which you can earn points on subscribing to DirecTV services click here
DirecTV Forums
Have a question? Looking for answers on troubleshooting Direct TV? click here to visit the DirecTV online forum
About DirecTV
DirecTV was founded in the year 1990 as Hughes Electronics. The satellite television service provider has over 19 million subscribers in the US and 10 million customers in Latin America (as of 2010). DirecTV had revenue of US$ 24 billion in 2010. The leading provider of digital television entertainment services employs some 23,000 people worldwide. DirecTV Sports Networks (Root Sports Pittsburgh, Root Sports Northwest..) is a subsidiary of DirecTV.
Services: DirecTV Whole-Home DVR service lets you record shows in any room, and watch and delete them any time. you can also set your DVR from any cell phone or computer. Plus you can get over 400 newest movie releases in 1080p HD. In addition you can have instant access to over 6,000 shows and movies. DirecTV gives access to premium entertainment networks like HBO, SHOWTIME, STARZ, and Cinemax. You also have speciality premium channels such as Audience Network, Sports Pack, DirecTV HD Pack, BabyFirst and more. DirecTV has over 170 HD channels.
DirecTV Packages include:
> Choice – Provides 150+ digital channels, free HD or DVR receiver, free installation, SHOWTIME free for 3 months, no startup costs, can also get 40+ HD channels.
> Choice Xtra – Provides 210+ digital channels, discount on whole-home DVR+HD service, free HD DVR and HD receiver, get 400 newest releases, instant access to over 6,000 shows/movies, free HBO/CINEMAX/STARZ/SHOWTIME for 3 months, free installation, no startup costs and no extra charge for local channels, 50+ free HD channels.
> Choice Ultimate – Provides 225+ digital channels, discount on DVR/HD service, free HD DVR and HD receiver, get 400 newest releases, instant access to over 6,000 shows/movies, free installation, free delivery, no startup costs, 55+ free HD channels.
> Premier – Provides 285+ digital channels, discount on DVR/HD service, free HD DVR and HD receiver, over 35 speciality sports network, premium movie channels included, get 400 newest releases, instant access to over 6,000 shows/movies, no startup costs and free installation, 105+ free HD channels.
I have NEVER been so disappointed in a company in my entire life. WE have been with Direct for over 10 years and now I have had “customer service reps” in Manilla refuse to connect me to someone here in the US. I have been trying for 2 days and every time they refuse to connect me. I have spoken to reps from there and things have always gotten screwed up. I am at the point of cancelling my service and going to Comcast…which I ABSOLUTELY hate. I know this will not get any response and I am sure it won’t do any good. I will be completely shocked if any of the higher people give a damn about my and other people who are upset and completely disappointed in the service that we are now getting since AT&T owns Direct. Before the take over Direct was an excellent company now that same customer service does not exist.
I was watching Casualties of War when a local storm blocked my reception. I have not been able to locate this movie again to watch the last hour. Can you tell me when this will be shown again?
Thank you.
I requested & received a replacement remote control, this year. It has not functioned effectively, even with new batteries, aiming it at the tv at various positions, plus putting variable pressures on the selections, making me believe that you had sent me a refurbished unit.
Please send me a NEW unit, that will work correctly.
Thank you.
please first place a complaint on the faulty remote