DHL Express Customer Care
You can reach DHL Express at the below given numbers. The customer care service is available round the clock.
Phone: 1800 111 345 or
Phone: 1800 200 1345
Phone: +91 22 6698 3400 (global forwarding)
DHL Express Email Support
info.india@dhl.com (general enquiries)
Customercare.India@dhl.com (for complaints)
DHL Express Head Office (India)
DHL Express (India) P.Ltd
A. K. Marg
Bandra East
Mumbai (Bombay)
400051
DHL Head Office (Main)
Deutsche Post DHL
Charles-de-Gaulle-Str. 20
53113 Bonn
Germany
__________
Tack Shipments
To track your shipment sent through DHL Express click here. You can get the status of your shipment once you enter the tracking number.
SMS Tracking
To track your DHL shipment through SMS send ‘DHL TRACK <waybill number.>’ to 53456
DHL Locations
To locate nearest DHL office at your city click here
Ship Online
To register for DHL online shipping click here
Calculate Rate/Time
To calculate rate or transit time for your DHL shipment click here
About DHL Express
DHL was founded in the year 1969 by entrepreneurs Adrian Dalsey, Larry Hillblom and Robert Lynn. Currently the company employs some 275,000 people worldwide and has its network in more than 220 countries and 120,000 destinations. In 2010, DHL recorded a revenue of more than 51 billion euros. DHL is today fully owned by Deutsche Post. Headquartered in Bonn, Germany, DHL shipped about 842 million packages in 2010. The leading logistics group has over 8 million customers and has air hubs in Hong Kong, Leipzig (Germany) and Cincinnati (US).
In India, through its partner group Blue Dart, DHL gets access to over 22,200 locations. It handled over 7.7 million shipments in 2008. Also it has hubs in Bangalore, Chennai, Delhi, Kolkata, Hyderabad and Mumbai. In addition it has warehouses in about 55 locations. The leading air express services provider won the Superbrands Award in 2006, 2007 and 2008. DHL was recognised as Asia’s most trusted brands in the Airfreight/Courier Service category by Readers Digest.
DHL Express products/services include DHL Jetline (delivery within 24 hrs), DHL Secureline (delivery of high value shipments), DHL Express 9 (delivery by next day 9am), DHL Express 12 (delivery by 12pm), DHL Express Worldwide (delivery by end of next day), DHL Express Easy, DHL Economy Select (less urgent delivery), DHL GlobalMail Business, DHL Import Express Worldwide, and more. Its logistics services include freight transporation, warehousing and distribution, customs, securuty & insurance, supply chain and industry sector solutions.
I have sent my luggage of used clothes only (no electronic/imported item) from germany to india. Dhl guys in india are asking to pay Rs6000 for custom duty whereas my luggage is not applicable to pay such payments. And the luggage is worth Rs. 7000. Can somebody suggest what should i do to avoid this trouble. By the way i was informed that there will no be any charges on used clothes and now they are asking to pay..
I spoke to the customer service number to track my package and in particular why my package that was shipped our of Diamond Bar CA, USA on January 12, 2015 for January 15, 2015 delivery was still sitting in London Heathrow for unknown reasons! I was told by customer service that there was a problem at London Heathrow with scanning and not just mine but thousands of packages were sitting there because of a technical problem!! Also, no supervisor was available because it was a Sunday!
The choice of DHL to do this transaction was an unfortunate one. I will never suggest DHL if you were constrained by time. And then if you are not, why DHL? Speed post will do it better and more reliably!
we are sorry to say that dhl service is very slow. our documents sent from china to mumbai on 23 rd april is still on 25 th april in china only, we have urgent doc. but helpless. god knows when it will reach india. way bill no. 9760739704, customer care says they can not predict when it will reach..
hi,i would like to start a dhl franchise in kerala…how can i start
pls update me what exactly is needed for
clearing the medicines showing clearance delay in chinchinahatti hub usa
kindly note the track no 68656xx40692
please ring the customer support