Titan Head Office
Tower A, Golden Enclave,
Old Airport Road, Bangalore 560017
Phone: +91-80-6660 9000
Titan Watches Customer Care
Phone: 1800 266 0123
Email: helpdesk@titan.co.in
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About Titan Industries Ltd
Titan Industries Ltd began operations in the year 1987. It is a joint venture between the Tata Group and Tamil Nadu Industrial Development Corporation (TIDCO). A leading retailer of watches and jewellery, Titan Industries had turnover of Rs 6520 crores for 2010-11. Titan, which is the world’s fifth largest integrated watch manufacturer, has a customer base of over 100 million. Titan’s watches are also sold in some 40 countries.
Each year Titan manufactures some 13 million watches. The company in fact has sold over 135 million watches worldwide. With close to 800 retail stores, Titan Industries has India’s largest retail network. The company has over 325 exclusive ‘World of Titan’ showrooms. Headquartered in Bangalore, Titan Industries employs some 6,000 people nationwide.
Some of Titan’s popular brands include Titan Edge, Titan Raga, Nebula, Sonata, Xylys and Fastrack. Automatic, Bandhan, Edge, HTSE, Nebula, Obaku, Octane, Orion, Raga, Purple, Tycoon, Zoop and series like Aviator, Octane and WWF are some Titan’s collections available in the market. Titan also markets international brands such asVersace, Seiko, Movado, Hugo Boss, Citizen, Fossil, Tommy Hilfiger, FCUK ,Roberto Cavalli, Esprit, Raymond Weil, Baume & Mercier, Victorinox, among others.
Customers can visit Titan showrooms for servicing, replacement of parts, battery, strap, or to purchase extended maintenance warranty. Titan offers 2 years of warranty from the date of retail purchase. For batteries, Titan offers a warranty of only one year. For more information, visit the website or speak with a Titan customer service representative.
I have purchased a titan watch from showroom and now it got some problem. I lost invoice and warranty card but warranty is up to 2nd December 2019.How can I clam warranty for repair
Dear Sir/Madam, I am writting from Malaysia and I own a Titan Edge which was purchased in 2005 at Bangalore. However, last week it stopped functioning suddenly. Took it to a watch shop to have the battery changed . However, the watch repairer said there is no problem with the battery but the watch itself has encountered some problem and he suspected some fungus on the bottom corner tip of the face which could be due to water seepage. He was reluctant to open and check and according to him Titan Edge is extremely slim and sensitive. As such, he advised to check it out with an authorised agent of TITAN. Where can I locate in Malaysia to resolve this problem or do I need to have brought to India. Please advise. Thank you.
I have misplaced my bill but have the warranty card of a female watch I had purchased from a store in Mumbai.Can I exchange it?
The model is 2569sm04.
My watch bearing Model No.NH2486SM02 was bought on 05.03.2017 vide Bill No.T2/12642 from Pantaloons, Saheed Nagar, Bhubaneswar, Odisha. It goes frequently late even today though I have made the watch repaired in the authorised service centre at Bhubaneswar laying there about 15 days as per their convenience. It hurts me of the repeated disturbance of my watch and so seems that there has occurred some manufacturing defect.
Please arrange to replace the same with another one.
I purchased a Titan watch (Model No: 98158202) for my sister from Hyderabad Central Mall, Panjagutta, Hyderabad on July 30, 2014 for 5000/- rupees.
After using for few months, it’s leather strap got detached from the dial and I approached The World of Titan showrooms at the same shop (Central Mall), The World of Titan (Panjagutta) and The World of Titan (City Center Mall, Banajara Hills, Hyderabad) for its repair under period of 2 years warranty which is effective till July 30, 2016.
I’m tired of visiting the service center several times but neither they replace the strap under warranty clause nor against payment, with the pretext that the required strap is not in their stock.
I have purchased a Nebulla and have unique problem of back case coming out every now and then. Moreso, the hour changer knob in the right hand side goes off and I have changed it twice already. Now I am wearing this watch without it. Pls help.