Address
Westin Singapore
12 Marina View, Asia Square Tower 2,
Singapore, 018961, Singapore
Customer Service
Phone: (65) 6922 6888
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About The Westin Singapore
Westin is a 5-star hotel located in the Central Business District (CBD) along Marina Bay in Singapore. It is located close to popular landmarks such as Chinatown, Gardens by the Bay, Singapore Flyer, Peranakan Museum, Singapore Art Museum and Marina Bay Sands. From Changi International Airport, the hotel is of 22kms distance.
Room types at Westin Singapore consist of Deluxe Room, Sea View Room, Premier Room, Bay View Room, Executive Deluxe, Junior Suite, Executive Suite, Harbor View Suite and Presidential Suite. Standard features inside rooms include a 42-inch HDTV, iPod docking station, ergonomic desk chair, free Internet, comfortable bedding, bedside control panel and bath amenities. There is the outdoor infinity pool for a comfortable dip. Fitness addicts have gym and workout equipments. Members of Westin Executive Club enjoy complimentary usage of a meeting room, buffet breakfast, high speed Internet, free local calls, among others.
For transportation, you have taxis, Mass Rapid Transit (MRT) and even Westin Singapore’s fleet of limousines. You can reach the concierge to book a limousine. Guests with their own automobile can park at Asia Square Tower. Shopping options nearby include ION Orchard, The Shoppes at Marina Bay Sands, Paragon Shopping Centre, Raffles City Shopping Centre, VivoCity, Wisma Atria and Bugis Junction. As for dining, you have Lau Pa Sat, Maxwell Road Hawker Centre, Chomp Chomp Food Centre, Chinatown Food Street and Asian Square Food Garden.
You can book a room at the Westin Singapore website or through third-party websites. Check-in at the hotel begins at 3pm and check-out is at 12pm. For more information or queries on payment, reservation, cancellation, refund, parking, lost and found items, or others, reach the Westin Singapore customer service.
Extremely disappointed with the service and how they have handled reservations. We are traveling as a family with an infant and have already specifically requested for a check-in time, but instead we only managed to check in at 4pm (we booked for 3 rooms and still not all rooms were available at 4pm) because of some guest with some Elite membership status has checked out late. After approaching the desk THREE times only they offered to check us in a room at different floor (still not all rooms were made available). Extremely disappointed!
Firstly i would to thank suresh kana Assistant Manager of Seasonal taste. We are extremely happy and satisfied with his service last week. He was very accommodative and helpful. I have reserved 6 seats for a buffet dinner on the 20th dec,but however we had extra 2 more person joining to celebrate my sisters birthday, he fulfiled our request eventhough we made last minute reservations. Me and my family memebers had a great dinner with his extra service. Once again we would like to thank the hotel and management for the memorable evening..
I have requested the invoice for my accommodation from 18 Nov to 22 Nov 2018 (ref 932663045) yesterday. Can you please provide an update asap? Thanks.
Russell
To whom it may concern,
I would like to request the invoice for my accommodation in WESTIN SINGAPORE from 18 Nov to 22 Nov 2018. (Fee-SGD 1671.36)
Reference Number 932663045. Thanks
Russell
I will like to make a complain on your hotel about the free complimentary parking. As my guest check in this morning so I drove my car and park at the carpark of Westin. As I approach the hotel concierge then I found out they can’t issue me a free parking. And I will like to highlight that mostly the hotel in Singapore they provide free complimentary parking coupon. And your hotel is a five star hotel which can’t even provide such service. It’s totally disappointed and in the end I got to pay the parking fees at my own expenses. Please advise and hope u all can do something on the parking problem as most of my guest mostly stay in your hotel as they visit Singapore for meeting. And kindly get back to me and I hope u all will do the necessary services for the in house guests. Thank u and hope to get yr email soon.