Being one of the most successful and popular teams in the NBA (National Basketball Association), the Golden State Warriors are iconic for their fast-paced, offensive style of play. Originally established in 1946 in Philadelphia, the organization moved its roots to the San Francisco Bay Area during the 60s and then ultimately adopted the ‘Golden State’ branding in 1971.

It was during the 2010s that the Warriors started to show their dominance in the NBA Championships when the team signed world-class players such as Draymond Green, Stephen Curry, and Klay Thompson. Collectively known as the ‘Splash Brothers,’ they were well-known for their immense shooting ability. And combined with Kevin Durant, they were also the primary reason why the team won the championships from 2015 until 2018. However, Durant’s departure in 2019 slowed down their winning streak until 2023, when they won the championship again. Their continued popularity also makes it easy for NBA fans to root for them, primarily because they are a young team with a lot of potential.

If you are a Golden State Warriors fan or someone who has just watched the team live at their home ground and want to share your feedback or experience with the team’s management, then this guide is just what you need.

How to Share your Feedback or Comments

The ideal way to connect with the Golden State Warriors is by reaching the organization’s office physically at 1 Warriors Way, San Francisco, CA 94158. For obtaining street directions, visit here.

Additionally, you can contact the authorities over the phone at (415) 388-0100. Keep in mind that the office remains open from Monday to Friday, between 8:30 AM and 5:30 PM, and remains closed on holidays and weekends.

If you want to contact the team authorities via email, then you can do that as well. For general ticketing questions, you can email [email protected], and for season ticket holders, emails can be sent to [email protected]. And for those who would like to use their phone service to obtain ticket information, dial 1-888-GSW-HOOP.

Providing Feedback on Individual and Season Tickets

If you are looking to provide feedback on individual or season tickets, then you can do so by following the steps provided below.

  1. Start the process by first drafting an email, preferably from the email ID that you used to purchase your single-game tickets or season pass.
  2. In the email, provide your full name and phone number, and then provide your feedback detailing all the essential information that you want to share with the organization.
  3. Once done, send the email to [email protected] and wait for a response from the company’s customer support.

Providing Feedback on Stadium Experience

If you are planning to provide feedback on your recent trip to the Chase Center, which is the home of the Golden State Warriors, then you should follow the recommended steps below.

  1. Begin your journey by heading over to the official ‘Contact Us’ web page of Chase Center here.
  2. On the landing page, state your full name, your email address and phone number, and the feedback that you want to share. Keep in mind to congest your message properly since there is a 500-character limit.
  3. After that, click on ‘Submit’, and your message will be registered on their system. All you have to do is wait for a follow-up response from the relevant authorities.

How to Connect Through Social Media

In addition to the communication channels listed before, you can also contact the Golden State Warriors via social media on Facebook, X (formerly Twitter), and Instagram. Ensure that you maintain the platform’s community guidelines when sharing your feedback or grievance so that you can expect a quick resolution.

Before you decide to share your feedback through any one of the aforementioned channels, there are few useful insights you should know. Firstly, when sharing your feedback, be sure to be clear and concise so that you can properly state your purpose up front. Doing so can help the receiver understand your issue or suggestion, ultimately enhancing your chances of finding a solution.

Remember to always use specific examples to support your feedback. For instance, if you had a bad seating experience at the Chase Center when attending a home game for the Golden State Warriors, be sure to include your specific pain points as well as your seat number, so that it becomes easier to pinpoint your problem. In addition to that, focus on always providing constructive criticism, because it will showcase your loving attitude (as a fan) towards the team you love to cheer for. And even if you are unhappy or your experience has been lackluster, remember to remain respectful and polite so that your feedback is taken seriously.

Lastly, avoid asking for autographs or player meet-ups via the feedback mechanisms provided by the Golden State Warriors.

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Last Update: December 13, 2023