Located at the heart of Downtown Nashville is the city’s most timeless music venue, known as the Ryman Auditorium. Being a national historic landmark in its own right, the auditorium was established in 1892 to primarily serve as the tabernacle for the National Baptist Convention. However, over the years, the venue has become an integral part of the American music industry.

For more than a century, the Ryman Auditorium has been home to some of the most memorable concerts of all time – from artists such as Garth Brooks to Hank Williams to Johny Cash – ultimately influencing musicians all over the world. The venue has also been the site of the Grand Ole Opry, which is one of the longest-running radio shows in the country. What goes in the auditorium’s favor is its superior acoustics and unique atmosphere, making the place a favorite among artists and fans alike. And its stunning architecture takes the overall experience to another level. So, if you are looking to purchase tickets at the Ryman Auditorium or want to cancel a previously purchased one, then our thorough guide can be helpful.

Box Office Location & Contact

Tickets for events that are to take place at the Ryman Auditorium can be bought in person either through the AXS Box Office at the Ryman or the Opry House Box Office. The AXS Box Office is located at 116 Rep. John Lewis Way North, Nashville, Tennessee 37219, while the Opry House Box Office is located at 600 Opry Mills Drive, Nashville, Tennessee 37214.

Typical working hours for the AXS Box Office are between 9 AM and 5 PM every day, with the working hours extending till 7:30 PM on show days. On the other hand, the Opry House Box Office remains open between 10 AM and 5 PM every day, with the hours extending till 9:30 PM on show days. Also, the in-person payment methods include either cash or debit/credit cards (VISA, MasterCard, Discover, and American Express).

In addition to the aforementioned address, you can also get in touch with the AXS Box Office via phone at (615) 889-3060 or the Opry House Box Office at 1-800-SEE-OPRY. Ticket bookings can also be made over the phone numbers listed beforehand.

How to Buy Tickets For Events Online

If you are planning to purchase tickets online for events that are to be held at the Ryman Auditorium, then following the below-mentioned steps will be necessary.

  1. First, you need to head over to the official website here.
  2. On the landing page, proceed to browse through the events for which you want to purchase the tickets.
  3. Once you have found your preferred event, click on it and a new web page will open detailing the event, including the date, time, and ticket pricing.
  4. If you are happy with the event details, click on the ‘Buy Tickets’ option.
  5. You will then be redirected to a new website where you need to complete the transaction.
  6. Simply click on ‘Get Tickets’ and you then be asked to choose the number of tickets you want. After that, you can either choose the ‘Best Available’ price or the price of ‘General Admission’. Once done, hit ‘Continue’.
  7. On the next page, your order details will be shown. Proceed to click on ‘Continue’.
  8. In the next step, you will be asked to sign in or create a new account.
  9. After logging into your account, simply enter your payment details and complete the transaction online.
  10. Once your payment is completed, your tickets will be emailed to you at your registered email address.

How to Cancel or Get Refund

Whether you are purchasing your tickets online or in-person via the AXS Box Office or the Opry House Box Office, Ryman Auditorium deploys a ‘no refund, no exchange’ policy. Such a policy is implemented in all its shows and events. That is why it is recommended that you do not obtain your tickets from unauthorized sources, as the tickets may be stolen or counterfeit, leading to them being void.

To ensure that your ticket purchasing process at the Ryman Auditorium remains seamless, there are some essential tips that you can follow. For starters, always purchase your tickets to an event in advance, especially for popular shows because the auditorium has limited seats and hyped-up shows can sell out swiftly. Also, when you are purchasing tickets, if possible, opt for a ticket package that can help you save money, especially if you are attending multiple shows as the packages will most likely be available at a discounted rate.

On the day of the show, decide to arrive early at the auditorium, so that you can have plenty of time to time to park your vehicle (if you are driving), pass the security, and find your seating position. And lastly, if you have any further queries or require assistance, then you can get in touch with the official authorities at the Ryman Auditorium here.