Head Office
Waitrose Ltd,
Doncastle Road, Bracknell,
Berkshire, RG12 8YA

Customer Service
Phone: 0800 188 884
Phone: +44 (0)1344 82 5232
Phone: 0800 188 881 (flowers)
Phone: 0345 032 8002 (Waitrose Pet)
Phone: 01344 578800 (Waitrose Garden)
Phone: 0845 300 3127 (Waitrose Card)
Phone: 0845 300 1223 (Partnership Card)
Email: mywaitrose@waitrose.co.uk
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About Waitrose
Waitrose is a British supermarket chain founded in 1904. The company originally began as a small grocery store called Waite, Rose & Taylor. Headquartered in Bracknell, Berkshire, Waitrose operates in more than 350 locations and employs more than 91,000 associates. Waitrose is operated by John Lewis Partnership. You can locate a Waitrose store nearest to your address on the website. You can also shop for items directly on the official ecommerce platform. The company boasts of high standards for sourcing its vegetables, fruit or dairy from certified vendors.

If you enjoy shopping online, you have an array of product categories to choose from. They include fresh fruit, vegetables, meat, poultry, ready meals, dairy, desserts, bread, pastries, frozen food, cereals, sauces, snacks, juices, general household items, cookware, toiletries, among others. Waitrose operates separate websites for delivery of flowers, garden plants and furniture, and pet food and accessories. There is an Offers section for those looking for hot bargains and discounts on a wide range of products.

You can shop online using Visa and MasterCard. During checkout you can opt for delivery or pickup at nearest Waitrose store. To view and manage orders, you can sign into your account on Waitrose.
If looking for ideas, recipes and picks from professional chefs, Waitrose has dedicated sections that can help you get creative. If you are a regular shopper, register for the myWaitrose loyalty programme to earn and redeem points. You can also register for the Partnership Card to enjoy more privileges, for shopping at both John Lewis and Waitrose. For more information or queries on store locations, payment, refund, cancellation, shipping, or others, reach the Waitrose customer service.

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Last Update: September 17, 2024