VRL Logistics: How to contact for help

Head Office
Giriraj Annexe, Circuit House Road
Hubballi 580 029, Karnataka

Customer Service
Phone: 0836 – 2307800
Email: customercare@vrllogistics.com (general)
Email: headoffice@vrllogistics.com (corporate)
Email: sbcmo@vrllogistics.com (Bengaluru office support)
______

About VRL Logistics
VRL Logistics is a leading Indian logistics service provider founded by Vijay Sankeshwar in 1976. Formerly the company operated as Vijayanand Roadlines Ltd. The transportation and logistics company currently operates a fleet of more than 4,830 vehicles, which includes 360+ tourist buses and over 4,400 transport vehicles. The staggering number of vehicles in its fleet got the firm a mention in the Limca Book of Records. Headquartered at Hubli, Karnataka, the company manages operations through an extensive network of 900+ branches spread across the country. The third party logistics and warehousing solutions are availed by some of the big names that span major industries. In 2018-19, the company’s turnover had crossed INR 2000 crores.

According to the website, VRL services spread across 23 states and 586 cities. From metros like Bengaluru, Chennai, Delhi, Mumbai, Kolkata to small towns and cities, VRL has offices that facilitates booking and delivery. Through VRL, you can book consignment ranging from 1 kg to up to 40 tons. To make a booking, locate a VRL branch nearest to your address on the website. Customers can locate a branch by state, city or branch code. The dedicated customer service and extensive nationwide network makes VRL a strong contender in the logistics space. You can reach VRL for booking consignment, collection of same, load tracking and even door delivery. The company-owned vehicles are always on the road, for on time deliveries. The services that can be availed include General Parcel, Courier, and Full Truckload Services (FTL).

The General Parcel can be used to book consignments of small to large size for Less than Truck Load (LTL) delivery. For an extra cost, you can opt for door collection and door delivery. For packages that are of high priority, there is VRL Priority offering faster and safer delivery to customers. Besides LTL, through VRL you can even transport goods by Full Truckload (FTL). With FTL, the goods are loaded from the customer’s premise and transported to destination. Another key service is the courier business. While VRL’s courier services are currently available across Karnataka, it has partnered with operators outside the state for facilitating booking and deliveries. Through VRL, you can book door-to-door courier delivery. Additionally, you can choose prepaid and cash-on-delivery option, book late pickup, return and reverse pickup.

If you have booked a courier, you can track same through the Way Bill number. Just input the Way Bill number on the website to know how much time the consignment would take for delivery.  For complaints or queries on tracking, refund, lost package, or others, reach the VRL Logistics support.