Head Office
EPRO E-commerce Limited
Unit 315, 3/F, New City Centre,
2 Lei Yue Mun Road,
Kwun Tong, Kownloon,
Hong Kong
Phone: +852 2632-5008
Customer Service
Email: cs@volumerate.com
Phone: nil
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About VolumeRate
VolumeRate is a Chinese online wholesale retailer founded in 2006. The company primarily deals with digital products and consumer electronics. It claims to give shoppers access to “high quality products at low prices straight from China”. VolumeRate ships to over 200 countries with free shipping. The Buyer Protection covers purchases from click to delivery. Currently, there are over 30,000 products to shop. They carry economical price tags as they are supplied directly from factory.
For those new to the site, there is a New Arrivals section showing the list of products that have just been added to the catalog. Top Sellers lists the items that are most trending. Additionally, find ongoing deals under the Sale section. The main categories to explore include smartphones, batteries, hand tools, wearable devices, cameras, memory cards, speakers, household goods, tablets, cables, adapters, ipad accessories, cases, toys, sporting goods, apparel, watches, fashion accessories, health care items, among others.
Each product page on VolumeRate.com has a detailed description, along with key specifications, price and sizes mentioned. The high quality pictures show the products from various angles. The prices reduce on higher quantity of orders placed. Purchases on the website can be made using Visa, MasterCard, Discover, American Express and PayPal. You can also use bank wire transfer for large amounts. The beneficiary account name and details are published on the website.
As mentioned earlier, VolumeRate ships to over 200 countries. Standard shipping to most regions across Europe and Asia through airmail or register airmail takes 7-25 business days. Shoppers have the option to expedite the shipping during checkout. Through DHL, VolumeRate can get your item at your address within 3-11 business days. Most products are dispatched within 72 hours. Customs and import duties will be the sole responsibility of the customer. Note that most items are covered by a 5 day dead on arrival warranty. Also, the items are covered by a 90 day free defective replacement warranty and 150 day repair warranty. The details are available in the Warranty section of the website. For more information or queries on payment, refund, cancellation, or others, reach the VolumeRate support.
