ViViDress: Your guide to contact for assistance

Head Office
9/F Silvercorp INT Tower
707-713 Nathan Rd, Mongkok,
KL, Hong Kong

Customer Service
Phone: +44 1133280666
Email: service@vividress.com
Email: after-sale-service@outlook.com
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About ViViDress
ViViDress is an online fashion retailer serving customers mainly in the UK, France, Denmark and Switzerland. Shoppers can order custom wedding dresses, bridesmaid dresses, prom dresses or other special occasion dresses online. The dresses can be customised according to size, trends, color and style. The ViViDress catalog boasts of over 3000 different dresses that can be tailored to precise specifications. The dresses are manufactured and shipped from the ViViDress warehouse located in Hong Kong. Now you know why the dresses featured on the site are low priced.

On the website, you can shop dresses by curve, collection, style or color. You have white wedding dresses, ivory dresses, red wedding dresses, plus size wedding dresses, lace wedding dresses, backless wedding dresses, among others. You also can order prom dresses, evening dresses and bridesmaid dresses.

Purchases on the ViViDress website can be made through Visa, MasterCard and American Express cards. The company ships the products through trusted couriers such as DHL, FedEx and UPS. Standard shipping might take 20 to 25 days. You can expedite product delivery by Express Shipping. This should see your package received within 12 working days. ViViDress offers free shipping on most orders. You also receive a tracking number to know status of delivery.

Orders can be cancelled within 24 hours for a full refund. After 24 hours, you might not be able to receive a full refund. If your product is damaged or of poor quality, you can return same within 7 days for a refund. Note that there will no returns or exchanges for personalized items. For more information or queries on payment, refund, cancellation, shipping, or others, reach the ViViDress customer service.