Find below the customer service details of Vitacost. Besides contact details, the page also offers a brief overview of the health and wellness retailer.
Head Office
5400 Broken Sound Blvd,
Suite 500, Boca Raton, Fl 33487,
United States
Support
Phone: 1-800-381-0759
Email: customersupport@vitacost.com
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About Vitacost
In 1994, entrepreneur Wayne Gorsek launched Nature’s Wealth Company to sell third-party vitamins and supplements. After a few ups and many downs, the company launched the website Vitacost.com to sell proprietary vitamins and supplements. Headquartered in Florida, it introduced organic health and grocery products over the years. With a tagline “we value wellness for everyone”, Vitacost provides all-natural solutions to your health and wellness needs. You can shop for dietary supplements, sports nutrition, personal care products, and pet food with Vitacost.
The company strives to provide the very best natural, organic products at the best price. You can shop for Vitacost high-quality range of supplements including magnesium, vitamin D, probiotics, berberine, omega-3, melatonin in capsules, and softgels. There are also multivitamins for men and women. One can shop by concern like heart health, joint health, or brain health. The Vitacost brands include Vitacost, ROOT2, Synergy, ARO Sports & Fitness, ARO Lean & Diet, Globaby, Glonaturals Essentials, CSI Beauty, and Earth Blends among many others.
You can shop by categories like Food and Beverages, Beauty and Personal Care, Corner Store, Snacks, Diet Products, Herbs and Botanicals, Sports and Fitness, and Specialties. Other categories include Pet Health, Diet, Babies and Kids, and Natural Home. If you are following a strict vegan diet or a gluten-free diet, you can shop from the specialty diets section to shop for Vegan, Paleo, Gluten-Free, and Organic Products.
If you want a good deal, you can shop from the clearance section. If a product is out of stock on clearance, you can check the deal section to find out if any product you are looking for is on sale. You can collect coupons for your favorite brands from the deal section according to categories. Browse through coupons for vitamins and supplements, beauty and personal care, sports, fitness, and others to get 15-20% off on certain brands. Vitacost has 40,000 health and wellness products. All the products are non-GMO, gluten-free, and organic.
For people who are looking to gain some knowledge on health concerns and diets, or learn new recipes, there are free e-books to download on the website. You will find guides to get a healthy sleep schedule, tips on building your immunity, guides on gluten-free baking, the keto diet, recipes to make the perfect bowls, and holiday special dishes among many others. Besides this section, there is The Upside Blog where you will get positive inspiration for healthy living. From nutrition and self-care to food tips, you will find plenty of information in this section.
All payments after shopping on Vitacost can be made by credit cards associated with Visa, MasterCard, American Express, Discover, and JCB. You can also checkout through PayPal. While shopping, you can use the Shipping Calculator tool to view estimated shipping rates, delivery time period, and the shipping weight of your order. After your purchase with Vitacost, if you want to return or exchange an item, you need to place a return request. To do so, you will have to get in touch with them through chat or email. If you want a refund on your item, you will have to attach an image of the defective product to support your claim for the defect. Most orders can be returned or exchanged within a period of 60 days. For queries or complaints on payment, shipping, cancellation or others, reach out to the Vitacost customer support via phone or email.
I’ve been on staying on your phone line waiting for your “friendly customer service agents for over a half hour! I’m so angry and appalled at your customer service. How many times do you get to screw up? Take a look at my profile , you’ll see I’ve been buying from you for 15 years. Then take a look at my PO5560957 which l should have been overnighted to me on October 13th!!! then look up the background on your rotten customer service that led to this debacle. It remains to be seen if I’ll ever trust your company again! Buy the way by now I’ve been waiting for 40 minutes.