Head Office
VFS GCC LLC, UAE
WAFI Mall, Level 3,
Falcon, Phase 2,
Umm Hurair2, Dubai 114 100
Phone: +971 (0) 42567077

Customer Support
Email: communications@vfsglobal.com (corporate)
Email: info.canada@vfshelpline.com (Canada support)
Email: Iinfo.schengen@vfshelpline.com (Schengen visa support)

Regional Offices
India
Shivaji Stadium Metro Station,
Mezzanine Level, Baba Kharak Singh Marg,
Connaught Place, New Delhi- 110001

Russia
Build. 5, 31 Schabolovka Street,
Moscow city, 115162

UK
3rd Floor, 66 Wilson Street,
London EC2A 2BT, United Kingdom

UAE
VFS GCC LLC
WAFI Mall, Level 3, Falcon, Phase 2,
Umm Hurair2, Dubai 114 100

Canada
VF Services (Canada) Inc.
200 – 280 Metcalfe Street Ottawa ON K2P 1R7

China
Room 916, Building A, Pacific Century Place,
#2 Jia Gongti Beilu, Chaoyang District,
Beijing – 100020, China
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About VFS Global
VFS Global is a visa processing company founded by Zubin Karkaria in 2001. Working with governments and diplomatic missions around the world, VFS Global employs more than 7,000 and operates from its headquarters at Dubai, UAE. VFS Global’s outsourcing and technology services are employed by governments in 137 countries. Currently, it operates close to 2,580 application centers. Since its inception, the centers have processed more than 165 million applications. The website states the company “manages administrative and non-judgmental tasks related to visa, passport, identity management and other citizen services”.

Operating as a subsidiary of Kuoni Group, VFS Global’s clients include the governments of Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, P.R. China, Croatia, Cyprus, Czech Republic, Denmark, Faroe Islands, Finland, France, Georgia, Germany, Ghana, Greece, Greenland, Hungary, Iceland, India, Ireland, Italy, Japan, Kingdom of Saudi Arabia, Lithuania, Malaysia, New Zealand, Norway, Poland, Portugal, Qatar, Russia, Singapore, South Korea, South Africa, Switzerland, Thailand, Netherlands, Turkey, UAE, UK, Ukraine, US and Vietnam. Address and contact details of the centers in the countries are available on the website.

There are tools available on the VFS Global website to help with visas and permits. Using the drop down, you can select the visiting country to get information on visas and permits. Travellers can make use of VFS’ visa and passport application processing services, identity management, verification and attestation services, biometrics enrollment, financial and logistics services, among others. To get an application status, click here. You will need to input your reference number and passport number for results.

VFS Global has a dedicated website for each diplomatic mission. It contains information related to documentation, contact details, hyperlinks to government and embassy websites, downloadable forms, online tracking and payment facilities. One of the core services of VFS Global is the appointment scheduling. The company offers a single database for each country appointment system, besides a mechanism to schedule emergency appointment slots. Payment for visa fees can be made by cash or card.

Are you a frequent traveller? VFS Global’s latest Privilege Program is for those who would like premium visa-related services, forex, insurance or passport. For more information or queries on application, visa status, payment, refund, cancellation, or others, reach the VFS Global support.

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Last Update: September 16, 2024