Contact of USAA customer service (phone, email)

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Contact USAA: Find below customer service details of United Services Automobile Association, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.

Head Office
United Services Automobile Association
9800 Fredericksburg Road
San Antonio, TX 78288
United States

Customer Service
Phone: 800-531-USAA
Phone: 210-531-USAA (8722)
Email: [email protected] (report fraud)

About United Services Automobile Association
USAA is an American insurance company that caters to military officers, veterans and their families. Also providing banking and investment opportunities, USAA was founded in 1922 and has its headquarters at San Antonio, Texas. USAA is short for United Services Automobile Association. The association provides insurance, banking and financial services to veterans and members of the United States military. There are currently more than 12 million members benefiting through the programs.

The association’s group of companies include United Services Automotive Association, USAA Casualty Insurance Group, USAA Life Insurance Company, USAA Life General Agency, USAA Investment Management Company, USAA Asset Management Company, USAA Financial Advisors, USAA Allied Services, USAA Mortgage Solutions, and USAA Federal Savings Bank Member FDIC. The integrated financial services organisation has offices located across Colorado Springs, Phoenix, San Antonio, Austin, Dallas, Tampa, Chesapeake, Annapolis and New York.

Membership is open to those currently serving in the U.S. Air Force, Army, Coast Guard, Marines, Navy, National Guard and Reserves; former military veterans; and families of USAA members. You can apply for a membership on the website or the official USAA smartphone app. Creating a member account with USAA is free. If you need help, you can reach out to the advisors at nearest office or via phone helpline.

For an overview on the products, with USAA Bank members get free checking account with no monthly service fees, free direct deposits and transfers, and access to ATMs nationwide. Members can pay and manage bills with USAA Pay Bills, apply for credit card or request for auto/home/personal loan. The rates and details of products are available on the website.

Insurance is another key product offered by USAA. Insurance products coverage for automobile, property, home, health and travel. You can get a quote instantly online. If interested in investing, members can choose between mutual funds, stocks and options, bonds, CDs and fixed income choices. The website has a number of resources to help you with application, budgeting, taxation, retirement and others. For more information or queries on application, forms, payment, cancellation, savings, or others, reach the USAA support.

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  1. Laura Lussier Reply

    I have tried for 2 days to JOIN USAA through the online page you offer with the same result, NOTHING but a phone # to call. If I wanted to call I would pick up the phone and call you. All the information ask for is straight from my DD-214 same as would be given by mouth and your system still subverts me to voice communication. If the rest of the systems you operate are as aggravating as this initial encounter shows it to be I have lost all interest in being any part of this kind of institution at all. Tell me its a glitch and try again and if I waste another attempt to join online as advertised you won’t see me try again. Oh if you call me about this then the section it continues to loose communication with me on directing me to call is just a plain bait, switch to induce a phone call and not an error as it is made to appear.

  2. michael dean parkinson Reply

    This note is the beginning of a formal complaint that I will be filing about the lack of service and the apathetic attitude in handling my claim by the tampa Fl. service center. Claim # 10755608-003. I filed this claim on April 22, 2019. I will be contacting the B.B.B. about the lack of professionalism that has been exhibited by this service center .

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