Head Office
Ulta Beauty, Inc.
1000 Remington Blvd.,Ste 120
Bolingbrook, IL 60440
United States
Customer Service
Phone: 1-866-983-ULTA (8582)
Email: gethelp@ulta.com
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About Ulta Beauty
Ulta Beauty is an American beauty retailer founded in 1990. The company, which claims to be the largest beauty retailer in the US, has a catalog with more than 20,000 products from 500 brands. It also sells products under its own private label Ulta Beauty Collection. The company’s vision is to be the “most-loved beauty destination and the most-admired retailer”. Product lineup includes cosmetics, fragrance, skin care and hair care products. Ulta Beauty had sales of $5.9bn sales in 2017. Headquartered at Bolingbrook, Illinois, the company employs more than 35,000 people.
Founded by Richard George, Ulta Beauty formerly operated as Ulta Salon, Cosmetics & Fragrance Inc. It currently operates in more than 1100 locations. You can find a store using city or zip code on the website. Shoppers can also explore products online by brand and category. Brands featured include MAC, Drybar, UrbanDecay, Morphe, Cover FX, NYX, and Dermalogica. Product categories you will find include makeup, nails, skin care, hair (shampoo, treatment, styling products, hair color, hair brushes, accessories), tools/brushes, fragrance, and bath & body.
Buy more and save more by exploring the Sale section. Also find coupons that you can use in-store and online. Book an appointment with professional stylists to help with hair styling or beauty services. Have a special occasion coming? Purchase Ulta Beauty virtual or e-gift cards that can be used at store or online. Users can check the gift card balance online.
Shopping of Ulta Beauty products can be done on the web or official smartphone apps. On each product page, you will find description, ingredients, how-to-use guide and price. There are also reviews left by users who purchased the item. Purchases on Ulta.com can be made using Visa, MasterCard, American Express and Discover cards. Shipping options are revealed during checkout. The standard shipping takes 3 to 6 business days. You can expedite delivery through express shipping options.
Note that users enjoy 60-day return policy on the website. There are exceptions for certain items. Know the return terms and conditions on the FAQ section. All products being returned must be with tags intact and in its original condition. If you are a regular shopper, register for Ultimate Rewards loyalty program. There are different tiers offering more privileges. Ultimate Rewards members earn and redeem points on all purchases. Other privileges include free birthday gift, access to exclusive events and much more. The loyalty program already has more than 25 million members.
If you are interested in a career with Ulta Beauty, explore the Careers section to search a job by keyword or career areas. You can look for a career in accounting, administration, legal, marketing, supply chain, store operations and merchandising. For more information or queries on payment, refund, cancellation, career/jobs, or others, reach the Ulta Beauty support.
