Tunisair Head Office
Charguia II 2035 Tunis – Carthage
Tunisair Customer Service
Phone:Â 81 10 77 77
Phone: (+216) 70101300
Phone: (+216 71) 754 000 (Cargo)
Email Support
Customer Care: customercare@tunisair.com.tn
Sales: callcenter@tunisair.com.tn
Loyalty Program: fidelys@tunisair.com.tn
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About Tunisair
Tunisair is an African airline that was founded in the year 1948. As the flag carrier of Tunisia, the airline covers a network of over 100 destinations and boasts of a modern fleet of 32 aircraft. Tunis-Carthage International Airport is the main hub from where the airline operates its flights.
The destinations covered by Tunisair include Manchester, London, Hamburg, Amsterdam, Dusseldorf, Berlin, Munich, Venice, Milan, Nice, Marseille, Lyon, Frankfurt, Vienna, Moscow, Istanbul, Athens, Cairo, Tunis, Tripoli, Algier, Casablanca, Dakar, Bamako, Lisbon, Bordeaux, Jeddah, Kuwait, Beirut, Damascus, Dubai, among others.
The Tunisair website allows booking of flight, hotel and even renting a car. Major international credit cards are accepted for payment. Further, fliers can manage their booking online and do online check-in and view flight status and schedule. The web check-in is available 24 hours to 3 hours before each flight.
Business class passengers enjoy ergonomic leather seats, dedicated check-in counters, exquisite menus, extra baggage allowance, among other privileges. As for baggage, Business class passengers can carry 2 pieces of carry on with max 10kg. The checked baggage can be 3 pieces with max 23kg each. Economy passengers can carry 2 check-in bags with 23kg each. Carry on baggage must not exceed 1 piece with max 8kg.
If you are a frequent flier, register for the Fidelys loyalty program through which you can earn and redeem miles. Members enjoy other privileges such as priority check-in, lounge access, extra baggage allowance, among others. For more information or queries on refund, cancellation or lost baggage, reach the Tunisair customer service.
