TTNET Head Office
Esentepe Mahallesi, Salih Tozan Sokak,
Karamanc?lar ?? Merkezi,
D Blok, No:16 ?i?li 34394 ?stanbul
TTNET Customer Service
Phone: 444 0 375
Phone: 0212 707 04 14
_____
About TTNET
Established in the year 2006, TTNET is the largest internet service provider in Turkey and acts as a subsidiary of Turkish telecommunications giant Turk Telekom. With over 7 million subscribers, its services include wireless internet, mobile, data and television entertainment.
TTNET’s portfolio includes TTNET Wi-Fi, TTNET Mobil, TTNET Alo, TTNET Muzik and TTNET Guvenlik. While mobile telephone services are offered in partnership with Avea, fixedline services come under the TTNET Alo brand. There is also the digital TV streaming platform, Tivibu. Providing TV access at home with IPTV technology, Tivibu can be accessed through television, computer, smartphone and tablet. Through the Video on Demand service, Tivibu subscribers can watch premium content anytime, anywhere.It also allows to record and pause, among other features. Further, using the Tivibu Carsi application, one can also shop from the TV interface using a remote control.
For internet users, TTNET has a variety of packages with different price and features. Ultranet, Fiber & Hiper Internet, Yalin Internet and 3G Mobil Internet, are among other plans featured on the website. The Ultranet packages uses ADSL and VDSL technology to provide speed up to 16 Mbps. You can also buy a TTNET branded Multi WiFi Wireless Network Extender, modem or USB data card to connect to the internet. As for fixedline services, TTNET offers same through partnership with Turk Telekom. For those looking for TTNET Mobil services, browse the plans and features listed on the website.
For more details on the products and services, visit the nearest store or speak to a TTNET customer service representative. If you dint know, you can view and download bills on the website and even pay them online using credit/debit cards.
Our internet download speed is 15 which is great, but we are still unable to watch tv in the evening. We had better results when our speed was lower. Why is this and can you help?
How can I phone to England on my Turkish house phone?
I have tried to contact TTnet over the phone but just keep hanging up on me.
I can phone other people in Turkey, no problem.
I dial 0044(1111111111) with no success.
Constantly having problems with the slow speed of my internet. Impossible most days to watch the tv and now even the computer, I have telephoned you so many times but still nobody has helped. I had better internet on the slower speed than I do now, please will you correct this continuous problem.
Hello
Last year I cancelled myTTNET account.I was told that there would not be any difficulties opening it again when I come to Kemer in a few weeks.HOWEVER my neighbour in Turkey tells me that a passport is not sufficient to open an account and that TTNET now requires a non turkish citizen to have a Blue Book (Ikamet residence permit).
Can you please tell me if this is correct ?
thank you
We have been having problems with our internet speed in the evenings after 7pm we can hardly watch ip tv we have made several complaints but are still having the problem could you please rectify this problem ASAP