Time Warner Cable Head Office
Time Warner Cable Inc.
60 Columbus Circle,
New York, NY 10023, USA
Phone: 212-364-8200
Time Warner Cable Customer Service
Phone: (888) TW-Cable (888-892-2253)
Phone: 1-866-620-9093
Phone: 1-866-TWXPRES (payment over phone)
Phone: 1-866-461-9843 (transfer/move service)
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Manage Account
Click here to access Time Warner Cable’s ‘MyServices’ through which you can manage your account, TV, Internet, and phone services. Registered members can update their profile and billing information, view TV listings, manage internet plans, change phone features, check usage details and view coverage map. Payment for bills can be made with PayXpress, via phone or online with credit card or bank account.
Time Warner Cable Locations
To locate a Time Warner Cable office or authorized payment center nearest to your address click here. You can visit a local office to subscribe to new services, for complaints or to pay your past or current bills.
View/Pay Bills Online
To view or pay your bills online via PayXpress click here. Through PayXpress, registrants can get a quick summary of the account, get statements, enroll for paperless billing, register for recurring payments and choose from various payment options. PayXpress is a free service.
Order Product/Service
To order a Time Warner Cable product or service online click here
About Time Warner Cable Inc
Time Warner Cable was formed in the year 1989, with the merger of Time Inc and Warner Communications. Today, one of the largest cable companies in the United States, Timer Warner Cable connects more than 14 million customers through its video, high-speed data and phone services. Headquartered in New York, US, Time Warner Cable’s network covers close to 30 US states and employs more than 47,000 people across the the country. The company had revenues of $18.9 billion in 2010.
A leader in fiber rich networks, Time Warner Cable offers a broad range of residential video services, including advanced services such as On-Demand, high definition (HD) and digital video recorder (DVR) services. As of December 31, 2010, TWC had approximately 12.3 million residential video subscribers. TWC’s video subscribers pay a fixed monthly fee based on the video programming tier they receive.
Talking on the On-Demand services available to digital video subscribers, the selection includes featured movies and special events, and free access to selected movies, programming from broadcast and cable networks, music videos, local programming and other content.
For DVR service, TWC offers set-top boxes equipped with DVRs that enable customers to record, pause and rewind live television programs. Subscribers pay an additional monthly fee for TWC’s DVR service. As of December 31, 2010, 51.7%, or approximately 4.6 million, of TWC’s residential and commercial digital video subscribers also subscribed to its DVR service. Further, the company is also expanding the use of Video-On-Demand (VOD) technology for better video experience.
On the high-speed data service, TWC provide customers with a fast internet connection for a fixed monthly fee based on the level of service received. As of December 31, 2010, TWC served approximately 9.5 million residential high-speed data subscribers. TWC’s Road Runner Broadband service provides communication tools and personalized services. Besides home internet connections, TWC also offers wireless mobile broadband internet access service in several cities.
Coming to the digital phone service, TWC’s residential Digital Phone service, Digital Home Phone, offers customers unlimited calling features, including call waiting, caller ID and Enhanced 911 services, for a fixed monthly fee. TWC also offers additional calling plans with a variety of options that are designed to meet customers’ particular needs. As of December 31, 2010, TWC served approximately 4.4 million residential Digital Home Phone subscribers.
If you dint know, TWC also offers video, high-speed data, voice, networking and transport services to commercial customers marketed under the Time Warner Cable Business Class brand.
